Manager, Engineering

Description
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Indianapolis IN.

Job Introduction:

The Manager, Engineering role will be responsible for leading a team of engineers to significantly improve Liberty Mutual's Small Commercial sales experience for independent agents. Technical thought leadership and the ability to thoughtfully guide delivery of solutions in the context of a complex application ecosystem will be essential to success. This role will shape the future of Small Commercial insurance sales experience at Liberty Mutual.

The candidate will be responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates motivating work environment for team(s) and ensures team is constantly learning and delivering quality code. Understands tools, architecture, security and scalability needs for assigned team(s); provides technical engineering guidance especially with less experienced team members. Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Champions and effectively utilizes agile methodology and practices.

• Ensures application or portfolio of platforms are enhanced and maintained to meet business functional need. In partnership with Product Owner, identifies key performance indicators to measure success of work product.
• Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product.
• Monitors team effectiveness and addresses issues affecting team productivity.
• Supports team members in addressing or escalating issues to make the overall team more efficient.
• Removes roadblocks and obstacles; manages interdependencies when needed.
• Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness.
• Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner.
• Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments.
• Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members.
• Hires talent and actively engages in recruiting processes.
• Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner.
• Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform.
• May establish financial plan for the application, portfolio or overall unit and manages to plan.
• May lead efforts to evaluate, select and implement new technologies to enhance applications or platforms.

• Bachelor