Description
Preferred location: MA, RI, ME, VT, or NH. Exceptional candidates from NY, CT, and NJ will also be considered
The Liberty Mutual Small Commercial Region Director will be the external face of the LM enterprise with our agents/brokers and leader of a team of high performing distribution territory managers responsible for driving targeted profitable growth. The Region Director owns and manages a complex subregion territory and team and is responsible for both operational and financial goals. The Region Director provides leadership, development and coaching to their Senior Territory Management team responsible for managing an assigned portfolio of small CL insurance products, services & agency programs. Accountable for effective agency management, top & bottom line results, engagement & growth for assigned agencies, internal talent development, collaboration with internal business partners across UW, Claims, Product, Risk Control & PL & Large CL. Effectively collaborates with and influences internal business partners to manage state regulatory, judicial and CAT complexities in order to achieve profit and growth goals. Line of business emphasis on small CL, Inland Marine, Farm but also working across a wide breadth of other commercial products, coverages and market appetite. Works closely with product management & local UW to drive flow of smaller account business, build and execute growth and profit strategies and to secure key accounts, managing account pipeline end-to-end. For select independent agents/brokers, supports Liberty Mutual Middle Market production and pipeline management.
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Responsibilities:
- Responsible for achieving the key financial targets including rate adequacy, written premium, profitability, new business, retention & LOB/industry book mix.
- Manages the execution of annual agency management process and overall territory strategy to drive profitable premium growth.
- Leads Senior Territory Manager team to optimize agency footprint including agency plant expansion, agency engagement/rehab and terminations.
- Develops strategies and drives execution of key initiatives to ensure effective agency partnerships in order to attract, develop, and retain profitable business and manage agency performance through frequent agency interactions.
- Identifies and assesses potential risks including service levels, business quality, pricing and market conditions in order to develop resolutions to ensure agency satisfaction and financial results achievement.
- Inspires, coaches and develops team to ensure deep engagement and needed skills and capabilities to achieve sub-region goals.
- Collaborates with regional marketing team to deliver effective internal and external communications and marketing programs.
- Leverages portfolio-level data and analysis to address business trends at the macro level. Partners and collaborates with systems, raters, and Insights teams to drive and maximize flow of business.
- Maintains an understanding of the competitive landscape and coordinates resources to make the changes necessary to meet marketing, pricing and customer needs. Maintains local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues and lobbying efforts. 1
- Leverages agency compensation programs, including Agency Profit Sharing process, compensation communication, reporting, tracking and best practices to leverage programs.
- Undergraduate degree in business or related field or equivalent training required
- MBA, CIC and/or institute designation preferred
- Minimum 10 years of progressively more responsible related work experience in a field distribution environment
- Proven success in building internal and external partnerships, improving team and individual performance
- Demonstrates strong business acumen and understanding of agency business, solid track record of achieving results, project management, negotiation, and problem-solving skills
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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