Dir I, Data Governance Product Manager

Description

Description:

Join our innovative organization as we deliver peace of mind to stakeholders by ensuring our governance platforms effectively meet their needs. As part of our tech-focused stakeholder-centric group, we are driving digital transformations that redefine data governance experiences.

As the Governance Platform Steward, you will play a pivotal role in enabling and supporting users, ensuring our governance platform is user-oriented and fit for purpose. You will manage concierge-style onboarding and training to accelerate user adoption, actively research user needs in evolving programs and capabilities and advocate to ensure platforms and tools are tailored for optimal use. Your proactive approach in defining the platform's intended use, features, and ownership will enhance user operations and ensure seamless integration between other tools and capabilities.

Our ideal candidate is an articulate communicator, detail-oriented, and self-driven, passionate about transforming governance practices to achieve strategic advantages with data. Join us if you are committed to coupling innovative technology with exemplary stakeholder experiences

This is a range posting, candidates will be considered based on overall experience and skill level.

This role includes a hybrid work schedule for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, or Seattle, WA.

Key Responsibilities:

• Concierge-Style Onboarding: Manage onboarding and training processes to accelerate user adoption and ensure seamless access to our governance tools.
• User Advocacy: Actively research and understand stakeholder needs within evolving programs and capabilities advocating on their behalf for fit-for-purpose solutions
• Platform Monitoring and Management:Define the intended use, features, and user ownership of tools, while monitoring platform health and promoting optimal performance
• Fast Iteration Solutions: Provide quick and effective solutions for data stewards and data stakeholders enhance their operations continuously
• Support Coordination:Bridge the gap between users and IT providers, enabling effective and responsible content usage, consistent with governance and compliance standards.

Qualifications:

• Bachelor's degree in computer science or related field preferred; advanced degrees are highly regarded.
• Minimum 5-7+ years of experience in governance tools or related fields.
• Proven ability in delivering user support, creating training materials, and ensuring platform compliance.
• Skilled in performance analysis and optimizing governance platforms for enhanced user experiences.
• Relevant certifications in data governance and user advocacy are beneficial.

Qualifications

• Strong written and oral communication skills required
• Experience in communicating recommendations to senior business leaders preferred
• BA/BS, or relevant work experience, in Computer Science or related field preferred
• MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative discipline strongly preferred
• 7-10 years of experience working in coding and data solutions design principles, particularly in open source tools and technology

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Seattle, WA, Flexible / Remote, Plano, TX, Portsmouth, NH

Job ID: liberty_mutual-2025-71926-en_5

Employment Type: OTHER

Posted: 2025-08-27T20:27:51