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Assistant Director, Product Research

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Assistant Director, Product Research

Boston, MA / Remote

Description
Note: This role may have in-office requirements depending on the candidate's location.

The US Retail Markets (USRM) Personal Lines Property and Specialty Product Design and Development team is hiring an Assistant Director.

This team designs property and specialty product enhancements and evolves our product strategy across all channels to drive profitable growth.

In this position you will concentrate on identifying opportunities to improve product feature performance through in-depth research and analysis, directly influencing our product design.

The ideal candidate will possess strong analytical and technical skills, and the ability to work both collaboratively and independently to manage projects.

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We are seeking candidates who are:
  • Intellectually Curious: Eager to tackle large, ambiguous, complex problems and identify new opportunities
  • Analytically and Technically Proficient: Skilled in gathering, interpreting, and evaluating data across multiple sources; proficient in SAS/Snowflake
  • Experienced in Product and Project Management: Demonstrated experience in product and cross-functional project management
  • Self-Motivated: Strong organizational skills and take initiative/proactively follow through
  • Collaborative: Engaged in fostering a dynamic and inclusive team culture both within our team and across partner teams
  • Effective Communicators: Able to clearly articulate insights and complex concepts, and drive collaboration with stakeholders across multiple teams
Key responsibilities of the role include:
  • Develop subject matter expertise of property and specialty product features; formulate new product concepts and provide input into product strategies
  • Gather external research, inclusive of competitive intelligence and research obtained by partnering with market research teams and other functional areas; monitor, interpret, and understand market trends
  • Conduct highly complex analyses under minimal direction; independently query data and conduct technical and analytical assessment of product features and key performance metrics; create tools and queries for team utilization
  • Synthesize research and analysis into insights and actionable recommendations that impact product design and strategy
  • Independently lead and project manage highly complex, long duration projects, partnering with IT, Delivery, and other cross-functional areas to design and implement changes
  • Present insights and recommendations to Product leadership and cross-functional teams
  • Seek opportunities to mentor others and may take on mentorship responsibilities for interns or rotational analysts, as needed
Qualifications
  • Bachelor's degree in mathematics, economics, statistics, or other quantitative field.
  • Minimum 6 years relevant work experience, typically 8 years.
  • Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, SQL, Snowflake, PowerBI).
  • Must have exceptional planning, organizational, analytical, decision making, communication and project management skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA; Seattle, WA, USA
Job ID: liberty_mutual-2025-70598-en_1
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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