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Liberty Mutual Insurance

Assistant Director, Product Analysis

Today• Atlanta, GA

Description

The Global Risk Solutions (GRS) North America Auto Underwriting Performance team is hiring an Assistant Director/Director to support our Commercial Auto portfolio across GRS North America. This technical professional works closely with cross-functional partners (liability performance, auto product, actuarial & analytics, data science, as well as Office of Underwriting and segment underwriting teams) to drive, shape, and monitor the profitability and growth of the Auto portfolio.

Responsibilities will focus on analyzing large volume of portfolio performance reports and metrics, with an eye to identify portfolio trends that are as expected, or better/worse, and use those insights to effectively communicate those insights, drive awareness of portfolio opportunities, and drive favorable auto execution across GRS North America.

The ideal candidate brings a blend of technical portfolio management, traditional underwriting, technical auto underwriting/product experiences, as well as facility with engaging with cross-functional stakeholders to build consensus and drive accretive portfolio actions.

This role reports to the Executive Underwriting Officer for Auto.

If you reside within 50 miles of a hub office, you will be required to go to said office twice a week. We are open to fill this Director-level position based on candidate experience.

Responsibilities

  • Analyze data on drivers of performance and execution of underwriting strategies across Commercial Auto. Identifies and investigates noteworthy observations, translating findings into clear, actionable insights.
  • Monitors and reports-out on performance, deviations from plan along with corresponding insights/trends to cross-functional stakeholders and the North America Auto Product Board; prepares clear, decision-oriented materials and executive updates.
  • Investigates noteworthy portfolio trends and deviations (rate/retention, frequency/severity, mix, limit/deductible structures, exposure and telematics metrics), identifies causal drivers, proposes hypotheses/tests, and executes pilots with clear success criteria.
  • Develops recommendations for portfolio shaping (e.g., areas to grow, fix, or maintain) based on analysis and discussion with partners; socializes a cohesive portfolio story with segments and leadership to drive awareness and action.
  • Supports competitive intelligence, pricing and product strategy research, and market monitoring to inform strategic positioning and go-forward underwriting strategies.
  • Creates and supports processes and tools that enable proactive portfolio management and repeatable, scalable monitoring as the Auto underwriting ecosystem continues to mature.
  • Partners with field underwriting to translate portfolio insights into underwriting appetite, rules, and execution; supports guardrails, referral criteria, and playbook refinements to improve consistency and outcomes.
  • Drafts and maintains auto technical underwriting reference material as needed.
  • Leads and coordinates cross-functional initiatives to implement portfolio and product changes; builds workplans, aligns stakeholders, manages timelines, and tracks outcomes to ensure measurable impact on profitability and growth.
  • Serves as a technical liaison to Product, Actuarial/Analytics, Data Science, and Underwriting Technology to support research, testing, and maintenance of Auto underwriting and product capabilities (e.g., territory models, fleet tiering, mileage/UBI data, advanced location and driving attributes).
Qualifications

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  • Knowledge of Commercial Auto underwriting, products, pricing, and rules is required.
  • Professional curiosity, strategic mindset, with strong analytical / critical thinking skills.
  • Track record for making effective data-driven decisions.
  • Objective and results-oriented with a track record of delivering results.
  • Strong planning, organizational, and communication skills with the ability to build clear narratives, project plans, and influence across functions and levels.
  • Demonstrated ability to lead cross-functional projects and influence without direct authority; comfortable operating autonomously, proactively probing partner needs, diagnosing causal drivers of performance, and soliciting feedback on potential portfolio/product initiatives.
  • Experience with telematics/usage-based insurance, fleet segmentation, territory models, and advanced location/driver data is a plus!
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Atlanta, GA, Boston, MA, Seattle, WA, Philadelphia, PA, Flexible / Remote, Los Angeles, CA, Hartford, CT, Lisle, IL, Montvale, NJ, Portsmouth, NH
Job ID: liberty_mutual-2025-71988-en_10
Employment Type: OTHER
Posted: 2025-08-29T20:02:20

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits

  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events

  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence

  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling

  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

  • Diversity and Inclusion

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