Executive AV Support Specialist

Description

Leidos is seeking a skilled and service-driven Executive AV Support Specialist to provide premium audiovisual and video conferencing support to senior leadership, including C-suite executives and board members. This Reston-based role, under Real Estate and Workplace Solutions, requires a balance of technical expertise, professionalism, and discretion. This successful candidate will support high-stakes meetings, boardroom sessions, and executive offsite events with reliability and polish.

Key Responsibilities:

Executive Meeting and Event Support

• Deliver white-glove AV support for executive staff and board meetings
• Provide on-site and off-site support for high-profile meetings and events
• Set up, operate, and troubleshoot AV and video conferencing systems
• Coordinate closely with executive assistants to manage meeting logistics
• Ensure all systems are fully tested and ready prior to meetings
• Train executive support staff on AV systems and collaboration tools including Microsoft Teams and WebEx

• Perform preventive maintenance and regular system updates
• Troubleshoot AV equipment including DSPs, codecs, cameras, microphones, control systems, and displays
• Maintain AV-specific laptops and dedicated conferencing PCs
• Assist with physical setups, including equipment placement and cable management
• Work in partnership with IT and facilities to resolve issues and improve system uptime
• Maintain SOPs, quick reference guides, and room-specific documentation

• Respond quickly and professionally to urgent support needs and last-minute changes
• Support the Video Operations Center with escalations, recording requests, and training
• Collaborate across AV, IT, and Facilities teams to ensure seamless delivery of executive support
• Proactively identify recurring issues and contribute to long-term solutions

• High school diploma with 3+ years of AV experience
• Minimum 2 years in a client-facing AV role supporting professional environments
• Strong troubleshooting and communication skills
• Proficiency with Microsoft Office and video conferencing platforms
• Familiarity with room scheduling platforms such as EMS
• US citizenship is required and is eligible to obtain a Secret-level security clearance

• Prior experience supporting executives or corporate conference centers
• Experience with Crestron Flex, Polycom, Cisco, QSC, or Biamp systems
• AVIXA CTS, Crestron, or Microsoft Teams Room certifications
• Familiarity with IP networks and AV over IP configurations
• Ability to work independently and stay composed under pressure
• Experience in hotel, hospitality, or IACC-certified conference centers

• Occasional travel may be required for executive offsite events
• Professional appearance and demeanor required at all times
• Role may include physical tasks such as lifting, cable routing, and room reconfiguration