Test Article Coordinator

Labcorp Drug Development is a global, world-leading Life Science Contract Research Organization that provides dedicated and fully comprehensive laboratory testing and drug development services to the pharmaceutical industry.

At Labcorp, we offer opportunities to work on diverse, challenging projects with bright, interesting colleagues while building a flexible and rewarding career. We put our trust in science and in one another. This is your chance to become part of a team that helps to bring the miracles of medicine to market sooner, as Labcorp Drug Development has helped pharmaceutical and biotech companies develop one-third of all prescription medicines on the market today.

Job Summary:

Performs a variety of test article and sample management responsibilities in compliance with appropriate SOPs and regulatory guidelines, in support of departmental operations.

• Exhibits mastery of any combination of sample management tasks, including labeling, transferring, tracking, inventory reconciliation, archival, and disposal of test article and/or samples.
• Has ownership for review of shipping paperwork against protocols and eNotes.
• Coordinates retrieval, check out, and return of study related materials and documents appropriately.
• Has ownership for entry and accuracy of client material inventories.
• Solves problems independently, contacting internal or external clients for clarification as needed.
• Serves as point of contact for internal and external customer inquiries and requests.
• Determines disposition of study specific test articles and samples.
• Maintains storage units in accordance with GLPs, SOPs, and Policies and Procedures.
• May be on-call after hours to respond to storage unit alarms.
• Maintains and organizes the storage units to ensure integrity of study related materials.
• Proven ability to complete receipt and log-in of study-specific and non study-specific materials within the appropriate data acquisition system. Completes shipment of all materials and documents disposition appropriately.
• Prioritizes workload and/or special projects on a daily basis.
• Independently owns and manages process improvement initiatives or projects.
• Serves as a team leader or mentor to less experienced employees.
• Leads new employee training.
• Assists or leads QA in-lab inspections and client visits as requested.
• Performs other related duties as assigned.

• Associate degree/Experience may be substituted for degree
• At least 4 years applicable experience. Additional experience may be substituted for degree.
• Excellent customer service skills including attention to detail, accuracy, confidentiality, and effective communication skills.
• Ability to identify and communicate customer service needs.
• Effective conflict resolution skills.
• Ability to use a variety of computer applications and proficient at the department specific software used.
• Excellent documentation skills.
• Working knowledge of company procedures for the sample management process.
• Physical requirements include, but not are limited to, standing, bending, reaching and lifting. May work in walk-in cold storage units.
• Trained in handling potentially hazardous chemicals or materials and approved to handle radioactivity (as appropriate).
• Must be able to lift approximately 35 lbs. for short periods of time.
• Overtime and weekend work as required.