Support Services Team Lead

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support Services Team Leader to join our team at MNG in Atlanta, GA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives".

Work Schedule: Monday-Friday 7:30am-4:00pm

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

• Oversee inventory management operations including cycle counting, vendor engagement, and procurement activities utilizing inventory software to ensure optimal stock levels and cost efficiency.
• Manage vendor relationships to support sourcing and procurement, ensuring timely and cost-effective supply chain operations & good book keeping skills.
• Participate actively in Environmental Health and Safety (EHS) initiatives, as well as internal and regulatory audits, contributing expertise to maintain compliance and operational standards.
• Conduct daily facility checks, including temperature monitoring, site maintenance, and walk-through inspections to ensure sustainability and adherence to safety protocols.
• Schedule and coordinate routine maintenance and repair activities to minimize downtime and maintain facility integrity.
• Maintain accurate records related to facility operations and compliance requirements.
• Oversee the routing and handling of specimens to designated preparation areas, ensuring workflow efficiency and specimen integrity.
• Drive continuous improvement by encouraging process enhancements and adoption of best practices across the team.
• Perform regular quality assurance reviews to uphold accuracy, efficiency, and compliance in operational procedures.
• Investigate and resolve production discrepancies, escalating issues as needed to ensure timely resolution.
• Enforce and manage adherence to organizational policies and procedures, maintaining a consistent and compliant work environment.
• Foster a positive team culture by maintaining high morale, promoting collaboration, and supporting professional development.
• Take ownership of projects as assigned by management, ensuring timely and successful completion aligned with organizational goals.

• High school diploma or equivalent
• Associate's degree or higher is preferred
• 3 years of relevant experience; preferably in a clinical laboratory
• Prior leadership experience is a plus
• Familiarity with laboratory operations as well as policies and procedures is preferred
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position