The statements below reflect the general responsibilities and requirements of the identified position but may not describe all the work requirements that may be inherent in the job.
Job Summary:
The Regional Import Coordinator (RIC) is accountable for the organization and documentation of material import/export processes in all countries within one platform with specific import/export requirements and restrictions. Regular communication is essential with clients, sponsors, CROs, local representatives, Logistics and Project management departments. RIC acts as a coordinator and consultant of import/export processes of applicable studies including setups and modifications.
Responsibilities/Duties
Indicate positions accountability
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_ GLC/General Manager
Department Head/Function Lead
Manager of Managers
_ Manager
X Individual Contributor
B. People Responsibilities:
- List the people-related essential functions of the position. Indicate whether the position has full responsibility for managing or supervising a staff. This includes hiring, coaching, scheduling/delegating work, conducting performance reviews and determining pay/promotions. Indicate the number of direct and indirect reports (use ranges rather than exact numbers, with the ranges for direct reports being tighter than the ranges used for indirect reports).
Indicate the number of:
N/A Direct Reports
_ N/A_ Indirect Reports
¨Number of direct and indirect subordinates (use ranges rather than exact numbers, with the ranges for direct reports being tighter than the ranges used for indirect reports)
List the work-related aspects of the position (complete for every position)
C. Essential Job Duties:
- These statements are intended to describe the general nature of the job and are not intended to be an exhaustive list of all responsibilities, skills and duties.
The RIC is accountable for the organization and documentation of material import/export processes in all countries within one platform with specific import/export requirements and restrictions:
- Upon requirement of Project Management, take ownership of import/export processes (documentation) at Study set up/modification of studies including specific countries for which distinct import/export processes are required. Develop a thorough understanding of sponsor needs and take actions to ensure that such needs are met for the identified countries. Develop and maintain business relationships with key personnel of sponsor, CRA and partners related to logistics/custom activities and the administration of Health Authority requirements. Act as a point of contact with Sponsor/CRO to collect study specific information related to these specific countries (e.g. Local CRO, Importer, Broker). Explain Covance processes and discuss feasibility with Sponsor/CRO.
- Maintain knowledge and awareness of regional import/export laws and regulations in relationship with Covance Logistics and liaison portfolio manager. Collect and analyze regional performance metrics.
- Proactively communicate with Project Management, logistics partners, carriers and handling agents to resolve shipment issues and anomalies for these specific countries, if applicable.
- Act as a coordinator and consultant for Project Management for any external request regarding import/export for specific countries affecting the study.
- Other duties as assigned
D. Scope
- Describe scope of position (global vs. regional vs. domestic)
_ Domestic - Location(s) within a single country or neighboring countries with similar
cultures
X_ Regional - Continental Region (e.g. Europe, Eastern Europe, Asia, North America,
Latin America, Middle East)
_ Global - All regions of the world
- Single vs. Multiple Business Units or cost centers
X_ Single
_ Multiple
Covance wide
- Indicate the scope of financial responsibilities (Revenue and/or Budget responsibilities (if applicable)
X_ Annual/Revenue
__ Annual Operating Budget
E. Principal Contacts and Scope of Communications
List the job titles and functions the position is expected to directly interact with (state frequency of interaction).
Client representatives - daily
Covance CLS study support departments representatives - daily (eg.CCS, Logistic, ISS, etc)
* Global project Manager (all level) - daily
Indicate the type of communication that will be expected in this role. Check the audience and
frequency of the communication. The types of communication a role is responsible for is another indicator of the overall impact the role has on the success of the business.
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