Quality Reviewer II
LabCorp is seeking a Quality Reviewer I to join our team at the Bangalore Site in Bangalore, Karnataka.
Work Schedule
40hrs a week (Monday to Friday) in a rotational shift.
Job Responsibilities
Follow applicable departmental Standard Operating Procedures and Work Instructions.
Perform quality check (QC) of tasks for the identified team and provide timely feedback to the concerned associate, with copy to their manager.
Assist QC lead in preparing QC trend analysis report.
Assist QC lead in updating and maintaining the the escalation tracker.
Identify process steps/ gaps that lead to quality errors and suggest steps to improve quality compliance.
Support the team in preparing a CAPA for QC observations.
Ensure consistency in compliance to our standard procedures to members of the team
Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality.
Act as a contributing core team member by participating in process improvement initiatives and liaising with team members
Responsible for pursuing an understanding of services related to the different clusters and client-specific requests.
Manage and solve changes, issues, and concerns of varied complexity, work with little to no guidance, but require some guidance for complex work.
Participate in team tasks related to executing operational activities
Demonstrate ability to mentor, give technical advice, work collaboratively on a team, and assist with training.
Minimum Qualifications
Bachelor's degree in life science
Preferred Qualifications
3 years' experience in a quality review environment, medical technology, or medical
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science experience, or 3 years' experience with the clinical trial process or relevant
experience in the pharmaceutical industry
Additional Job Standards
Focus on customer (1): Understands and Considers: Consistently and continuously
respond and show understanding of the clients' "world" and their immediate needs and
expectations
• Innovate and Change (2): Supports: Uses experiences and knowledge to contribute to
design of a new process or program. Recognizes changing situations and priorities and
adapts rapidly; navigates through unclear situations.
• Pursue Scientific and Process Excellence (2): Supports: Assists in developing measures
to evaluate the effectiveness of current practices and contributes ideas for solutions to saving resources, prevent errors, and reduce costs. Contributes to developing solutions for quality and process improvement needs
• Strong planning, organizational, and problem-solving skills
• Demonstrated a high degree of initiative and ability to work collaboratively
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Pet Insurance
- Mental Health Benefits
- FSA
- HSA
- Fitness Subsidies
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Flexible Work Hours
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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