Quality Reviewer I

LabCorp is seeking a Quality Reviewer I to join our team at the Bangalore Site in Bangalore, Karnataka.

Work Schedule

40hrs a week (Monday to Friday) in a rotational shift.

Job Responsibilities

Follow applicable departmental Standard Operating Procedures and Work Instructions.

Perform quality check (QC) of tasks for the identified team and provide timely feedback to the

concerned associate, with a copy to their manager.

Assist QC lead in preparing QC trend analysis report.

Assist QC lead in updating and maintaining the escalation tracker.

Identify process steps/ gaps that lead to quality errors and suggest steps to improve quality

compliance.

Support team to prepare CAPA for QC observations.

Ensure consistency in compliance to our standard procedures to members of the team

Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a

culture of continuous improvement and quality.

Act as a contributing core team member by participating in process improvement initiatives

and liaising with team members

Responsible for pursuing an understanding of services related to the different clusters and

client-specific requests.

Manage and solve changes, issues, and concerns of varied complexity, work with little to no

guidance, but requires some guidance for complex work.

Minimum Qualifications

Bachelor's degree or equivalent

Preferred Qualifications

2 years' experience in a quality review environment, medical technology, or medical

science experience, or 2 years' experience with the clinical trial process, or relevant

experience in the pharmaceutical industry.

Additional Job Standards

Focus on customer (1): Understands and Considers: Consistently and continuously

respond and show understanding of the clients' "world" and their immediate needs and

expectations

• Innovate and Change (1): Understands and Considers: Provides constructive feedback to

supervisor or team regarding success or problems and contribute ideas

• Pursue Scientific and Process Excellence (1): Understands and Considers: Seeks advice

to improve the quality of work and products, while following established SOPs.

• Works with Others (2): Supports: Relates well to peers and to those in positions of

authority. Is cooperative, takes direction well and can negotiate typical job related