IT Director - IT Product Management

IT Director, Product Management - Lab Systems Modernization

We are seeking a dynamic and technically adept IT Director of Product Management to lead the product strategy and lifecycle for our Laboratory Information Management System (LIMS) modernization initiative. This role is responsible for defining the vision, roadmap, and execution strategy for our LIMS capabilities, ensuring they meet the evolving needs of our nationwide diagnostic laboratory operations.

This leader will act as the key connective tissue between key stakeholders - lab operations, science and technology, compliance and quality, engineering teams and external vendors to deliver scalable, compliant, and user-centric LIMS solutions that that support the full spectrum of testing disciplines such as from routine chemistry to advanced molecular and pathology assays.

• Own and evolve the vision and strategic product roadmap for the enterprise LIMS platform with a focus on technology enabled process optimization in the lab.
• Establishing business case and determine investment requirements to achieve strategic objectives; engaging stakeholders and senior leadership to ensure alignment and secure funding
• Driving transformation strategy and hold peers accountable to the vision.
• Translate diagnostic and laboratory business needs into clear product requirements and priorities.
• Develop and maintain deep familiarity with laboratory testing modalities such as FISH, Flow Cytometry, Next-Generation Sequencing (NGS), IHC, and emerging technologies and methods (e.g. digital AI assisted interpretation) to align platform capabilities.
• Define KPIs and measure outcomes to ensure product success and continuous improvement.

• Partner closely with lab operations, clinical leadership, regulatory/compliance, and IT infrastructure teams to identify areas of highest value creation.
• Lead product discussions and trade-off decisions across business, technical, and regulatory constraints.
• Developing and managing effective reporting to business partners and stakeholders
• Collaborate with laboratory directors and scientists to understand testing workflows, equipment integration, and quality requirements across complex assays.

• Ensure appropriate formal Platform and Application Management methodology, including application roadmaps, release plans, and implementation best practices
• Oversee backlog management, user stories, and sprint planning in agile environments.
• Drive vendor evaluations and manage LIMS-related integrations and upgrades.
• Ensure timely delivery of capabilities across sample tracking, test orchestration, specimen chain of custody, and multidiscipline reporting.
• Support instrument integration for automated data capture such as in molecular, cytogenetic, histopathology, and immunologic labs.

• Ensure the platform adheres to regulatory standards (CLIA, CAP, HIPAA, ISO 15189, etc.).
• Own audit support processes related to LIMS change management and data traceability.
• Coordinate data integrity, chain of custody, and and other capabilities within the LIMS ecosystem.

• Managing a team of business and product analysts and ensuring they adhere to agreed standards and processes
• Mentoring and coaching team to develop their potential to result in the development of a high-performing team, including:
  • Planning and directing the development and delivery of training and educational programs for team
  • Promoting employee growth and involvement
  • Developing, coaching, and motivating staff to peak performance; addressing performance issues in a timely manner

• Bachelor's degree in the field of Life Sciences, Computer Science, Engineering or related field required; Master's preferred.
• 10+ years of experience in product management with strong background in LIMS/clinical lab technology environment or in business process optimization.
• Minimum 5 years' experience in a management role at a Director or higher level, preferably in a healthcare environment.
• Experience managing a medium (5 - 20 FTEs) to a large (20+ FTEs) team
• Experience leading complex technical product portfolios in regulated environments.
• Strong experience with agile methodologies and enterprise software development life cycles.
• Familiarity with LIMS platforms such as LabWare, STARLIMS, LabVantage, or custom-built systems preferred.
• Self-motivation and demonstrated ability to be focused and results oriented
• Exemplary written and oral communication skills, including meeting and workshop facilitation experience
• Experience in making presentations to executives and/or senior business leaders
• Ability to work the required hours of the position productively with frequent interruptions
• Project management skills and abilities, with ability to lead multi-disciplined and cross-functional teams.