Clinical Laboratory Operations Site Director - Invitae

Invitae, part of Labcorp, is seeking a Clinical Laboratory Operations Site Director for our Genetics laboratory in San Francisco, CA. This position is accountable for the overall leadership, performance, and compliance of a high-volume clinical genetic testing laboratory. This role provides strategic, operational, and scientific leadership to ensure excellence in quality, turnaround time, cost, scalability, and regulatory compliance while supporting continued growth and innovation in genetic diagnostics. The Site Director is responsible for laboratory operations, people leadership, cross-functional collaboration, and continuous improvement in a CLIA/CAP-regulated environment.

Work Schedule: Monday - Friday, 8am -5pm

Address: 1400 16th Street, San Francisco, CA 94103

Job Responsibilities:

Laboratory Leadership & Operations

• Provide end-to-end operational leadership for a large-scale, high-complexity clinical genetic testing laboratory.
• Ensure reliable, scalable processing while meeting or exceeding turnaround time and quality targets.
• Oversee daily laboratory operations including sample accessioning, wet lab workflows, post-sequencing processes, and inventory.
• Drive capacity planning, strategy, and throughput optimization to support business growth.

• Maintain full compliance with CLIA, CAP, state, and federal regulations.
• Serve as the site designee and work closely with the Laboratory Director to ensure regulatory readiness
• Support inspections, audits, and corrective/preventive action (CAPA) activities.
• Champion a culture of quality, safety, and continuous compliance.

• Lead and develop a multidisciplinary organization.
• Build a high-performance culture focused on accountability, engagement, inclusion, and professional development.
• Partner with HR on workforce planning, recruiting, retention, and succession planning.
• Coach leaders to scale teams effectively in a fast-growing environment.

• Own site-level operating budgets, staffing models, and cost controls.
• Identify opportunities to improve cost per test without compromising quality or compliance.
• Partner with finance and commercial teams to support pricing, capacity forecasting, and margin improvement initiatives.

• Act as the primary site liaison with R&D, Medical Affairs, Quality, Regulatory, IT, Supply Chain, and Commercial teams.
• Support assay launches, technology transfers, and process changes from development into production.
• Provide operational input into new product planning and long-term laboratory strategy.

• Drive Lean, Six Sigma, or similar continuous improvement initiatives.
• Support adoption of automation and advanced analytics to improve efficiency and scalability.
• Promote data-driven decision-making using operational KPIs and quality metrics.

• Bachelor's degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
• 6 or more years of experience in clinical laboratory operations, with proven leadership responsibilities
• 5 or more years experience in leadership, directly managing employees

• 3 or more years experience managing people leaders
• 1 year or more experience with Next Generation Sequencing (NGS) based clinical lab testing, bioinformatics workflows, and automation
• 1 year or more experience in Lean, Six Sigma, or operational excellence methodologies.
• 1 year or more experience in a commercial diagnostics or precision medicine organization.

• Deep knowledge of CLIA/CAP regulations and inspection readiness.
• Proven ability to scale operations in a regulated, production environment.
• Strategic and operational thinker with strong execution discipline
• Comfortable leading large, complex organizations through change
• Data-driven decision maker with strong financial acumen
• Excellent communicator and cross-functional collaborator
• Strong people leader who builds trust and develops talent
• On-site leadership presence required in a fast-paced, production laboratory environment
• Occasional travel for inspections, leadership meetings, or cross-site collaboration.