About the Company
Budweiser, Bud Light, Stella Artois, Corona, Michelob Ultra, NÜTRL, Palm Bay, Shock Top, and many more. Sound familiar? This. Is. LABATT.
What we believe
- We DREAM BIG because we believe that through hard work and the strength of our teams, we can achieve anything.
- We are owners. OWNERSHIP is at the foundation of everything we do.
- We believe in collaboration and candor, and that means an INCLUSIVE and INFORMAL workplace. Above all, our PEOPLE - our team and dynamic are unlike any other.
Job Description
READY TO ACCEPT THE CHALLENGE?
Ready to make an IMPACT, and push the boundaries of what's possible? Are you open to new OPPORTUNITIES, and ready to grow at the pace of your own talent? Great, because this position will allow you to do exactly that.
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You will be the first point of contact for our Consumers, Suppliers, Retailers and Employees. This is an important role to help establish relationships and capture important information for our company.
We are looking for a hard-working and leadership-oriented individual to handle multiple requests from our consumers and partners and ensure to provide the best customer service experience.
Here is a brief list of what you could be working on...
- Answer incoming requests via phone, email, fax and ticketing systems.
- Register the contact details into the ticketing applications.
- Responding to requests in a timely and professional manner
- Resolve or forward requests in accordance with established procedures
- Perform a variety of moderately complex clerical task
Job Qualifications
What you need to succeed...
- Excellent written and verbal communication, Bilingual (Fluent in French and English required).
- Previous customer service experience (Phone and email)
- Strong digital literacy - Microsoft Office, Outlook, Internet
- Highly organized with ability to balance priorities and coordinate multiple projects simultaneously
- Leadership skills
- Ambition and strong work ethics
- Ownership, Adaptability
- Ability to grasp new concepts quickly and efficiently
- Experience in accounts payable an asset.
*Anticipated start date in February 2022