Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
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Responsibility Includes:
- Develop and maintain ServiceNow Software Asset Management Hardware Asset Management applications.
- Modules: Service Now Module: ITAM, HAM & SAM,CMDB
- Create custom scripts, workflows, and integrations using JavaScript and other relevant languages.
- Implement and configure SAM or HAM modules.
- Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
- Track and manage the lifecycle of hardware and software assets.
- Develop reports and dashboards to provide insights on asset management.
- Implement and configure ServiceNow ITAM modules, including HAM and SAM.
- Integrate ServiceNow ITAM solutions with other IT systems and tools.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Develop workflows, scripts, and automation rules to streamline asset management processes.
- Monitor and optimize the performance of ITAM solutions.
- Provide technical support and troubleshooting for ServiceNow ITAM applications.
- Maintain documentation for configurations, processes, and procedures.
- Stay updated with the latest ServiceNow features and best practices in ITAM.
- Integrate ServiceNow modules with other enterprise systems to create a seamless and efficient information flow.
- Create and update CMDB catalog items, forms, and views, transform maps, IRE, Script Includes and Business rules.
- Establish and maintain data integrations to ensure accuracy and consistency.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and border less - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- 8+ years of experience in ServiceNow development with specific focus on SAM and HAM.
- Proficiency in JavaScript, HTML, Angular JS, and REST/SOAP APIs.
- Certifications: ServiceNow Certified Implementation Specialist and CAD
- Technical Knowledge: Familiarity with IT Asset Management processes and best practices.
- Experience with advanced SAM or HAM configurations and customizations.
- Proven ability to integrate ServiceNow with third-party systems.
- Deep understanding of ServiceNow development best practices and mentoring capabilities
- Certification: Should have at least ServiceNow Certified System Admin, Implementation Specialist in ITSM.
Preferred Technical and Professional Experience
- Certified Implementation Specialist - Software Asset Management
- Certified Implementation Specialist - Hardware Asset Management
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.