Senior Lead, HR Change Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Senior Lead, HR Change Management plays a pivotal role in driving and supporting change management for global HR Transformation projects and initiatives. This position is crucial in ensuring the successful adoption and sustainability of HR process changes, system rollouts, and related organizational transformations. Reporting directly to the Director, HR Change & Transformation, this role collaborates closely with senior HR leaders, transformation teams, communications, and other key stakeholders. The Senior Lead is responsible for creating and driving change management plans, tracking milestones, identifying and addressing risks and issues, and providing comprehensive status reports. They independently transform program outputs into actionable enablement plans, support the creation of presentation deliverables, and ensure active and visible sponsorship from leaders.

Required Skills, Experience and Circumstances:

• Collaborates with senior HR leaders to ensure the effective implementation of changes to technology processes, priorities, and initiatives.
• Develops and executes comprehensive change management strategies, governance, and implementation across assigned technology and program initiatives for HR.
• Fosters strong relationships with key stakeholders.
• Demonstrates a results-oriented approach with a sense of urgency and accountability to drive business value through successful change adoption, supported by formal KPIs and measured outcomes.
• Utilizes a disciplined project management approach to oversee change management projects.
• Works closely with the communications team to prepare for critical events and manage internal and external messaging.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Bachelor's degree or equivalent professional experience required.
• Minimum of 5+ years of experience in Organizational Change Management or similar field, encompassing the full lifecycle of change management and working on large-scale, cross-functional transformations within Human Resources.
• Strong foundation in change management principles, methodologies, and tools, with an emphasis on understanding how people experience change and how change management impacts their experience.
• Project management skills, including the ability to create and execute project plans.
• Human-centric approach to designing and executing change management strategies, with a focus on the user or employee experience.
• Proven track record of creating scalable organizational solutions using innovative technologies and process improvements.
• Demonstrated success in managing multiple complex projects in fast-paced environments, with strong analytical and problem-solving skills.
• Proficiency in internal communications, with the ability to develop clear messaging and presentations.
• Growth mindset with the ability and willingness to learn and apply knowledge quickly.
• Ability to operate effectively across a global organization.
• Strong prioritization and multitasking skills, with the ability to manage multiple competing demands effectively.
• Excellent interpersonal and relationship-building skills.

Preferred Skills and Experience:

• Strong understanding of stakeholder needs and ability to translate them into functional requirements.
• Consulting experience.
• Global experience in developing and deploying change activities, including stakeholder engagement, change impact assessments, communication strategies and plans, organization design and culture assessments, training and enablement, change adoption measurement, and change readiness activities.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

Compensation

The compensation range for the position in the U.S. is $96,480 to $183,240 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $106,080 to $219,840

Colorado: $96,480 to $183,240

New York City: $115,680 to $219,840

Washington: $106,080 to $201,480

Washington DC: $106,080 to $201,480

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Research Triangle Park, NC

Job ID: Kyndryl-R-47027

Employment Type: FULL_TIME

Posted: 2025-09-15T18:32:44