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Senior Lead, Business Continuity Professional

AT Kyndryl
Kyndryl

Senior Lead, Business Continuity Professional

Bangalore, India / Remote

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking a skilled Business Continuity Professional with a strong understanding of Business Continuity and Crisis Management to support and enhance our BCM (Business Continuity Management) Guild initiatives.

Key Responsibilities:

1) Technical Enablement & Tool Integration: Drive the enablement of current and future BCM Guild tools by integrating diverse data feeds, automating dashboards, and developing standardized templates.

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2) Data Analysis & Decision Support: Lead, plan, and coordinate data assessments using established criteria. Exercise sound judgment to evaluate potential outcomes and recommend actionable alternatives.
3) Financial Planning & Evaluation: Develop budgets, conduct cost-benefit analyses, and perform financial evaluations of business continuity planning options for executive decision-making.
4) Metrics & Governance: Design and implement governance, risk assessment, and performance measurement metrics to support strategic oversight.
5) Risk Insight Integration: Embed intelligent workflows that enable contextual, action-oriented notifications, automated processes, real-time reporting, and access to embedded knowledge bases and reference materials for agile learning.
6) Compliance & Auditing: Conduct internal audits aligned with the ISO 22301 standard for Business Continuity Management Systems.

Additional Responsibilities:

1) Continuously monitor and assess emerging trends, technologies, and regulatory developments impacting business continuity management.
2) Utilize advanced technologies to enhance visibility into potential risk areas and ensure seamless integration with business continuity planning efforts.
3) Proactively recommend improvements and enhancements to the business continuity program based on evolving needs and insights.
4) Act as a key liaison for internal and external stakeholders during crises or disruptions, offering expert guidance and support.
5) Develop and maintain comprehensive crisis management plans to ensure organizational resilience during disruptive events.
6) Design and implement robust business continuity plans across all business units to maintain a constant state of readiness.
7) Strengthen integrated risk management practices while coordinating global disaster recovery and business continuity exercises.
8) Collaborate with cross-functional teams to formulate and refine business recovery strategies.
9) Engage with external BCM organizations to stay informed on industry best practices and emerging trends.
10) Support and/or lead initiatives aligned with BCM governance requirements within the broader enterprise operational risk framework.
11) Provide 24/7 on-call event management support during incidents.

Who You Are

We're seeking a seasoned professional with a business continuity/resiliency/disaster recovery/crisis management who not only brings deep expertise but also a passion for continuous growth. You have a proven track record and the certifications to back it up, but what truly sets you apart is your growth mindset-a drive to evolve and elevate your skills. You are customer-focused, always aligning your work with customer success, and you thrive in inclusive, collaborative environments, working openly and effectively across teams and functions.

Required Technical & Professional Expertise:

1) ISO 22301 Certified Lead Implementer and Lead Auditor

2) 8-10+ years of total professional experience, including 5-8 years of specialized experience in Business Continuity, Disaster Recovery, and Crisis Management, Certified Continuity Planner

3) Hands-on and having domain knowledge of Everbridge and BC in the Cloud, (Riskonnect) tools would be given preference.

Preferred Technical & Professional Expertise:

1) DRII Certified Business Continuity Professional (CBCP)

2) MBCP (Master Business Continuity Professional) certification is preferred and would be considered a strong asset.

3) CBCI (Certificate of the Business Continuity Institute) or MBCI (Member of the Business Continuity Institute) certification is preferred and would be considered a strong asset.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Bengaluru, Karnataka, India; Hyderabad, Telangana, India
Job ID: Kyndryl-R-37527
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Professional Development

    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns