Sales Enablement - Solutioner Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl's Solutions Management Lead role involves leading a team to develop and deliver infrastructure solutions, managing client relationships, overseeing solution delivery including risk and cost management, and collaborating globally with architects and partners to create reliable, future-proof systems that drive customer success and growth.

Responsible for leading a team of Client Technical Solutioners in developing solutions for Kyndryl's Infrastructure, Project, and Consulting services, directly delivering value to customers. This role involves building and managing relationships with decision-makers in the Infrastructure and Customer Line of Business organizations. You will own the end-to-end solution for the customer, including risk identification and mitigation, cost management, and ensuring the deliverability of solutions for less complex engagements. This role is partially customer-facing, involving direct interactions with clients.

As a Solutions Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Architects, Solutioners, Client Partners, and CTAs. Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership will be crucial in shaping the success and experiences of our customers.

Kyndryl has a global footprint, which means that as a Solutions Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

• Experience: 2+ years experience as a services-oriented professional that takes a customer experience approach to delivery of our services to Accounts and Clients
• Leadership: The ability to inspire and motivate a team towards achieving common goals.
• Communication: Effective verbal and written communication skills to convey information clearly and concisely.
• Decision-Making: The capability to make informed decisions quickly and efficiently.
• Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
• Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines.
• Team Building: Skills to foster a collaborative and supportive team environment.
• Adaptability: The ability to adjust to new challenges and changing environments.
• Conflict Resolution: Skills to manage and resolve conflicts within the team.
• Strategic Thinking: The ability to plan and execute strategies that align with organizational goals.
• Emotional Intelligence: Understanding and managing one's own emotions, as well as empathizing with others.
• Sales Acceleration: Both client and service oriented devoted to delivering high quality Sales Acceleration experiences for our accounts
• Collaboration: Highly collaborative with cross-functional and, indirect teams to achieve shared outcomes
• Solutioning: Hands-on experienced with solutioning and delivering to client organizations. You know the difference between an OK solution and an excellent one as well as what it takes to improve