Project Manager

As Project Manager, you have command of a very full and detail-oriented calendar. You'll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you'll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling.

But as important as planning and organization are, communication is 90% of the job. You're the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You're also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive - and handle customer change requests with diplomacy.

You're going to be meeting a lot of people, networking, and forging relationships. Our "one team with the customer" concept means you'll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve "embedding" with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It's a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically.

Main activities:

• Identification of project governance strategy
• Drafting and monitoring project plans
• By analysing the scope of supply and feedback gathered from teams, identification of any open points to be addressed
• Preparation and governance of internal/external project SALs
• Monitoring of schedules, job margins and final accounts
• Support and contribution to solution design
• Management of any critical issues, proposing suitable solutions to guarantee compliance with deadlines and budgets
• Management of evolutionary requests during project supervision activities
• Optimization of delivery phases guaranteeing efficient performance and quality
• Proactively identifying dependencies
• Identification of risks and identification of risk mitigation actions
• Verification that the project objectives are met and that all players are doing their job correctly

Your future at Kyndryl
Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Who You Are

• Minimum of 3 years of experience in the field
• Has gained previous experience in banking with a focus on direct sales channels
• Is able to prepare with the internal team and personally manage a project plan both internally and with customers
• Is able to prepare and update project SALs
• Possesses a natural determination and predisposition to achieve objectives
• Is familiar with and able to apply project management strategies based on the SME culture
• Is able to formalize content appropriately and adapt his/her language register to the context of his/her interlocutor
• Is able to implement mediation strategies even in critical situations
• Can analyze a problem from different points of view, identifying one or more alternatives for resolution and guiding the implementation of the solution

Preferred requirements

• Preferably Degree in Economics, Management Engineering/Computer Science or similar;
• In the absence of a degree, a diploma accompanied by relevant work experience in the field is required;
• Good knowledge of English, a B2-C1 level is required as a minimum.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.