Okta Tenant Administrator

Are you ready to take on the cyber threats of tomorrow by becoming an Okta Tenant Administrator in the Kyndryl Identity organization? As an Okta Tenant Admin, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through best practices and our Okta Tenant Admin support processes, you'll ensure the utmost confidentiality, integrity, and availability of Kyndryl Identities. We're not looking for ordinary; we need individuals with expertise in Okta, a flair for problem determination, and a passion for customer service and assisting end users with their Identity Management needs.

This role isn't just protecting Identities and ultimately Kyndryl resources - it's a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and Okta, you'll be on the front lines with our internal and external end users of our Single Sign-on (SSO), Identity Governance Administration and Advanced Server Access Solutions.

As an Okta Tenant Admin, you'll respond to end user requests for password or MFA resets, assist in boarding of new applications to our SSO services, create/update Okta groups, set up Access Request Types and Continued Business Need Reviews for Kyndryl's applications, and assist with set up of controlled server access groups while providing overall end user guidance and assistance with our Identity services on the Okta Platform. You'll utilize platforms such as ServiceNow and SharePoint to manage support tickets and end user guidance materials. You will be instrumental in not only addressing all Identity management issues across all of internal Kyndryl, but also provide support to our external customer community utilizing our external SSO solution.

If you're ready to take on a role requiring both technical expertise of Okta Tenant Administration as well as have a desire to help others then your expertise is not just welcome here - it's celebrated and valued. Join us as an Okta Tenant Administrator/Cybersecurity Engineer for Kyndryl Identity, and together we'll fortify our cyber defenses making the world a safer place in the digital age.

Your Future at Kyndryl

When you join Kyndryl, you're not just joining a company - you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles - we're invested in your journey.

Who You Are

We are looking for a proactive and collaborative professional who brings not only technical expertise but also a passion for continuous improvement and service excellence. If you thrive in dynamic environments and enjoy solving complex challenges, we'd love to hear from you.

Required Skills and Experience

• Experience working with Okta or other Identity Service Provider
• Demonstrated experience with managing incident tickets and requests in ServiceNow
• Experience with customer support
• Basic understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks

Preferred Skills and Experience

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or other related fields
• 1 year experience working as an Okta Tenant Administrator
• Okta Certified Professional

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Guadalajara, Mexico

Job ID: Kyndryl-R-51412

Employment Type: FULL_TIME

Posted: 2025-10-31T18:32:43