Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
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Key Responsibilities:
- Installation and Configuration: Install, configure, and upgrade MQ queue managers and related software.
- Monitoring and Maintenance: Monitor MQ queues and channels to ensure high availability and performance. Perform regular health checks and apply necessary patches and updates.
- Troubleshooting: Provide support for incidents related to MQ Series, including root cause analysis and resolution. Collaborate with other teams to resolve network, storage, and server issues.
- Documentation: Maintain and develop operational documentation, including configuration settings, procedures, and troubleshooting guides.
- Performance Optimization: Analyze and optimize MQ performance, ensuring efficient message processing and minimal downtime.
- Support and Training: Provide technical support and training to staff on MQ-related matters. Assist in evaluating new MQ software and features for development and production environments.
- Collaboration: Work closely with development, networking, and storage teams to implement MQ solutions and ensure integration with other systems.
Work Environment:
- Typically office-based, with occasional travel to meet clients or software vendors.
- Standard working hours, with flexibility for extended hours during critical incidents or project deadlines.
Availability:
- Willingness to provide 24x7 support and participate in an on-call rotation.
Other Requirements:
- Ability to work independently and as part of a team.
- Strong documentation skills to maintain accurate records of configurations and troubleshooting steps.
- Understanding of IT policies and industry regulations.
- Fluent English
- French would be an asset
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Experience:
- Relevant educational background
- 5 years MQSeries z/os admin
- SMPE installation of MQSeries base product (specify versions)
- Good understanding of MQSeries components (BSDS, Logs, Pagesets) and the IBM utilities to manage them.
- MQSeries clustering
- Proficient in MVS tools and utilities (e.g. ISPF, JCL, SDSF, SMPE, standard batch utilities (IEF**, etc), JES, etc.
- Proficiency in IBM MQ, WebSphere Message Broker, Java, and SpringBoot.
Other Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Knowledge of security protocols and practices related to MQ.
- Ability to perform performance tuning and optimization of MQ systems.
- Familiarity with backup and recovery operations.
This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.
Ce poste exige que l'employé travaille de façon régulière avec des intervenants de Kyndryl situés dans d'autres provinces canadiennes, aux États-Unis ou à l'international où l'anglais est la langue commune, ce qui fait de la connaissance de la langue anglaise une exigence pour ce poste et ce, en plus de la maîtrise du français.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.