Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As a Consult Services delivery leader, you will be responsible for leading and managing a team of solutions architects and SMEs who deliver cloud migration, application modernization, SAP modernization and Data & AI Services projects for our clients. You will be the primary point of contact for the clients, ensuring that their expectations and requirements are met and that the projects are delivered on time, on budget, and with high quality. You will also work closely with the Practice team to be part of the solutioning process and align on resource planning, skill development and ensuring quality delivery of projects. You will have a strong background in cloud technologies, such as Azure, AWS or GCP, as well as in human resource management, leadership, and consulting skills.
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Responsibilities
- Lead and manage a team of Solutions Architects who deliver on-prem modernization, cloud migration and application modernization projects for our clients.
- Ensure that the projects are delivered according to the agreed scope, timeline, budget, and quality standards.
- Communicate effectively with the clients, stakeholders, and internal teams throughout the project lifecycle.
- Provide technical guidance and mentoring to the team, as well as performance feedback and coaching.
- Contribute to the development and improvement of our project delivery methodologies, best practices, and tools.
- Work closely with the pre-sales team to identify and solution new opportunities, as well as with the business development team to grow our project delivery services portfolio.
- Advise on best practices for architecture, design, and deployment.
- Stay updated on the latest trends and developments in cloud technologies, such as Azure, AWS, GCP, application modernization, SAP and AI.
If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence.
Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
- At least 8 years of experience in delivering cloud migration and application modernization projects, preferably using Azure and AWS.
- At least 5 years of experience in leading and managing teams of solution architects, SMEs, preferably in a customer-facing role.
- Strong knowledge of cloud technologies, such as Azure and AWS, and application modernization concepts, such as microservices, containers, serverless, DevOps, etc.
- Strong leadership, communication, presentation, and problem-solving skills.
- Strong consulting, project management, and stakeholder management skills.
- Effective use of collaboration tools like Microsoft Teams and Viva Learning.
- Understand the suite of tools within Microsoft 365, including Teams, SharePoint, Intune, and OneDrive.
- Experience with Microsoft Copilot and how generative AI can enhance productivity.
Preferred Skills and Experience
- Bachelor's degree
- Certifications in Azure and/or AWS or GCP are preferred.
This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.