Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Chief of Staff will serve as a strategic partner to the Chief Transformation Officer (CTO) and the Transformation Leadership Team, driving operational excellence and enabling decision-making across the organization. This role requires exceptional leadership, project management, and problem-solving capabilities to manage cross-functional initiatives and ensure the smooth execution of day-to-day operations.
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Key Responsibilities
- Act as a trusted advisor to the CTO and Transformation Leadership Team.
- Lead and execute special strategic initiatives aligned with organizational priorities.
- Support strategic planning and executive decision-making.
- Ensure timely and effective delivery of projects and initiatives on behalf of the CTO.
- Serve as liaison between the CTO and internal/external stakeholders to ensure alignment and timely communication.
- Develop and maintain operational systems and processes to optimize executive workflows.
- Represent the CTO in meetings, communications, and engagements as needed.
- Track and follow up on action items from leadership meetings.
- Partner with executive support teams to manage calendars and prioritize scheduling.
- Maintain confidential records and ensure data integrity.
- Manage business outcomes across multiple related projects or programs.
- Provide leadership and guidance to project managers and cross-functional teams.
- Serve as the escalation point and decision-maker for program-level challenges.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Degree preferred in a relevant field.
5+ years of experience in customer facing/engagement role(s).
Experience in managing and presenting at a senior executive level.
Ability to take diverse data points and build a comprehensive message to tell a story.
Strong track record of performance and recognized as a high-potential leader.
Proven experience leading and working with diverse, cross-functional teams.
Proficient in Microsoft Excel, PowerPoint, and the ability to build impactful deck.
Proven experience with multi-tasking and organization skills.
Fluent in English, both written and verbal.
Strong knowledge of business intelligence, data analysis, dashboards, and operational reporting.
Limited travel.
Preferred Experience & Expertise
Proven track record of successfully managing complex projects or programs, preferably in a services business.
Skilled in identifying and tracking interdependent tasks across projects, mitigating risks, and optimizing staffing strategies.
Proficient in establishing program governance frameworks, managing interdependencies, and making trade-off decisions based on cost-benefit analysis.
Ability to thrive in a dynamic, agile environment and remain focused on outcomes amid shifting priorities.
The compensation range for the position in the U.S. is - $120,360 to $228,840 based on a full-time schedule.
Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California: $132,480 to $274,560
Colorado: $120,360 to $228,840
New York City: $144,480 to $274,560
Washington: $132,480 to $251,640
Washington DC: $132,480 to $251,640
"This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.