JOB DESCRIPTION
Drive adoption of change initiatives across technology teams required to meet business objectives. Focus on the strategy of change management and the people side of change, including changes to business processes, systems and technology, job roles, organizational structures, and associate training. Supervise a team in rolling out OCM and training initiatives that will drive faster adoption, greater utilization and higher proficiency to achieve strong business results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Manage and support teams in integrating change management and training activities into their project plans
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- Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
- Implement the Kroger Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition efforts
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
- Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
- Develop a set of actionable and targeted change management plans including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
- Partner with Kroger Learning & Development COE to provide input on training materials
- Coordinate conduct and measure training deployment and competencies
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
- Identify resistance and performance gaps, and work to develop and implement corrective actions
- Develop training/supporting materials and deliver OCM training to the organization; both formal and informal learning events
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- Any Experience and knowledge of change management principles and methodologies
- 8+ years Experience leading large scale change initiatives within Technology Teams (Level 11)
- 5+ years Experience leading large scale change initiatives within Technology Teams (Level 10)
- Familiarity with project management and process improvement methodologies and tools
- Ability to travel independently
- Able to work effectively at all levels in an organization
- Problem solving and root cause identification skills
- Demonstrated ability to prepare, interpret and make decisions based on qualitative and quantitative data
- Demonstrated leadership capability and ability to influence others without formal authority
- Excellent oral/written communication skills
- Certified by a professional Change Management organization as a Change Management Professional
Desired
- Bachelor's Degree Business Administration, Organizational Behavior or HR management
ABOUT US
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.