LOGISTICS/OPERATIONS PLANNER

JOB DESCRIPTION

Responsible for understanding customer demand and the fulfillment centers operational capacity in order to develop an operational labor plan with the lowest cost to serve. Lead and conduct day to day headcount planning. Analyze large sets of data to determine the most efficient utilization of manpower and equipment for hub and spoke sheds to meet customer demand. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Lead day-to-day headcount planning; set up routes in the system and determine number of drivers needed and number of routes based on customer demand and data forecasting
- Analyze large data sets to accurately forecast customer demand based upon historical and seasonal trends and utilize data insights to determine site labor costs, equipment usage, and other business needs
- Lead interpretation of data to be used in decision making regarding labor planning for 500+ drivers at hub shed and spoke locations
- Understand fulfilment center dependencies and workforce utilization by department in order to develop daily labor plans based upon forecasted demand
- Balance driver schedules in a Hub & Spoke Model' in order to optimize driver KPIs such as on-time delivery, reduced miles, and orders per hour
- Analyze live customer demand and react to last-minute changes such as sudden changes in demand, weather changes or operational capacity constraints and provide guidance on any potential labor or scheduling impacts
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- Knowledge of analytical tools such as Business Objects, Tableau, and Power BI
- Ability to collaborate and work cooperatively in a team-based environment
- Ability to prioritize/multi-task while providing accurate/on-time results
- An in-depth and broad understanding of problem identification, analysis and resolution
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Excellent oral/written communication skills
- Proficient in Microsoft Office
- Strong attention to detail

Desired
- Bachelor's Degree
- 1 year of operations planning experience with an emphasis in warehouse, fulfillment center, logistics or transportation.