JOB DESCRIPTION
Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Maintain compliance with the following: Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
- Verify ads are in stock
- Perform early removal breakdown
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- Promote and follow company initiatives
- Sell products to customers and perform cashier functions, when necessary
- Monitor freight receiving and freight stocking standards
- Follow up on daily tours
- Monitor and adjust the 15-minute chart
- Maintain an awareness of daily sales
- Manage all maintenance/repair needs
- Respond to verbal customer comments/complaints/requests
- Complete customer incident and associate incident/accident report forms
- Process salvage
- Access on-line sales information
- Write Intersection Transfers
- Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- High School Diploma or GED
- Proficient in Microsoft Office
- Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
- Ability to prioritize/multi-task while providing accurate/on-time results
- Ability to read/interpret documents
- Strong analytical and problem-solving skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Working knowledge of alarms, sprinklers, and printers
- Knowledge of QFC policies, procedures and organizational structure
- Demonstrated ability to coach and train
- Strong attention to detail
- Ability to collaborate and work cooperatively in a team-based environment
- Familiarity with industry/technical terms and processes
Desired
- 6 months related experience
ABOUT US
\n Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family! \n