JOB DESCRIPTION
Manage all aspects of the Fuel Center which includes maximizing sales, enhancing margin, controlling expenses, compliance documentation, and reducing shrink within the section. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Respond to customer requests, comments/complaints
- Maintain compliance with all corporate and divisional merchandising, operational standards/requirements, including recovery, fixture usage/maintenance, signing, ticketing/tagging, and safety
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- Maintain compliance with the shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork
- Promote and follow company initiatives
- Monitor customer service skills of kiosk clerks and provide guidance as needed
- Verify kiosk sanitation standards are met
- Verify safety standards are being met and that safety equipment is available and in working order
- Clean up spills; complete Fuel Spill Report
- Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops
- Maintain adequate check stand supplies and cleanliness of check stand area
- Train new Fuel Center associates
- Perform fuel surveys daily
- Maintain knowledge of emergency phone numbers and procedures
- Verify all key retailing standards are implemented and maintained
- Verify store is following provided pricing strategy
- Work with associates to manage all common associate areas (i.e., break rooms and training areas) to make sure they are inviting in appearance and reflect Our People Are Great
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- High School Diploma or GED
- Strong attention to detail
- Ability to work in a fast-paced environment
Desired
- 6 months of experience/knowledge of Fred Meyer policies, procedures, and organizational structure
- Any related experience
ABOUT US
\n Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family! \n