DIVISION OPERATIONS ASP

JOB DESCRIPTION

Provide administrative support for Retail Operations department and staff. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Provide day-to-day administrative support for applicable department and staff
• Provide customer service that makes both internal and external customers feel welcome, important and appreciated
• Transcribe and/or compose letters, memos and reports.
• Produce and assemble materials/documents needed for meetings, training sessions and presentations
• Process district/department mail and distribute accordingly.
• Read and understand operating statements, work accurately with numbers and recap information for the department
• Maintain communications between store managers, coordinators and districts
• Work with applicable departments in the maintenance of associates' records
• Create reports and spreadsheets for the department
• Supervise and coordinate events and activities
• Report and follow-through on product recalls, contests, recaps, class recalls, and other activities
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• Excellent phone and written/oral communication skills and good typing/filing skills
• Ability to write reports and correspondence
• Proficient in Microsoft Office with the ability to learn new computer skills
• Ability to exhibit good judgement and role model strong customer service skills
• Ability to handle sensitive information while maintaining a high degree of confidentiality
• Strong organizational skills and ability to multi-task
• Self-motivated with the ability to prioritize, plan and meet deadlines
• Ability to gain the support of others to get the job done

• Prior experience supporting several managers