Production Controller Manager

About the Role

As Production Controller Manager, you will lead a team of controllers responsible for predicting, planning and scheduling work, considering manpower, inventory availability and other capacity restrictions to achieve speed, efficiency and throughput goals.

What You'll Do

• Partner with Senior Leadership in the development of E-Fulfillment Center strategy and workload forecasts
• Oversee the allocation of resources and utilize documented system order data to make informed decisions
• Proactively analyze, evaluate and forecast E-Fulfillment Center workflows to minimize future bottlenecks and production slowdowns and achieve process optimization
• Establish inventory conditions and ensure they are met to allow for seamless inbound and outbound unit process
• Guide the adjustment of workstation parameters to coordinate workstation setup to workflow needs
• Set quarterly staffing plan based on the current analyzed and forecasted E-Fulfillment Center work mix
• Serve as the first point of escalation in the resolution of trouble orders to achieve on-time delivery to customers
• Guide to controllers and other operations managers based on observations of levers to pull to optimize the throughput of the facility best
• Communicate system statuses, progression toward building goals and key performance indicators
• Lead advanced data collection and dissemination, multi-dimensional analysis, data mining and statistical analysis
• Manage workflow of the entire E-Fulfillment Center in conjunction with individual department controllers to meet planned units per hour, cost per unit, level of service and accuracy standards
• Effectively manage staffing to meet UPH and CPU goals
• Ensure accuracy standards are being met and that unit inventory integrity is achieved across the entire E-Fulfillment Center
• Manage direct reports, systems and projects to achieve unit goals per Kohl's policies and practices
• Provide leadership by exhibiting influence and expertise, driving results
• Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
• Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
• Additional tasks may be assigned

• Bachelor's Degree in Supply Chain, Engineering, Mathematics or related field
• Flexibility to work across multiple shifts and maintain on-call status 24/7
• Effective verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• Work well under pressure and as part of a team

• Supervisory experience
• 5+ years experience with operations and operational support systems (WMS, WCS, LMS, etc.)
• Automated MHE experience