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Kohl's

Part-Time Retail Sales Associate

Wausau, WI

Required Open Availability

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You'll Do

  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service

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  • Meet or exceed individual goals (e.g., credit, loyalty)
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
  • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

  • All associate roles at Kohl's are responsible for:
    • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
    • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
    • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
    • Accomplishing multiple tasks within established timeframes
    • Following company policies, procedures, standards and guidelines
    • Maintaining adherence to company safety policies for the safety of all associates and customers
    • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
    • Other responsibilities as assigned

    What Skills You Have

    Required
    • Excellent customer service skills and ability to multi-task with strong attention to detail
    • Verbal/written communication and interpersonal skills
    • No retail experience required
    • Must be 16 years of age or older
    • Flexible availability, including days, nights, weekends, and holidays

    Preferred
    • Client facing retail or service industry experience

    Pay Starts At: $14.00

    Client-provided location(s): Rhinelander, WI 54501, USA
    Job ID: kohls-10486_KLHKUSR354775
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Long-Term Disability
      • HSA
      • On-Site Gym
      • Pet Insurance
      • Short-Term Disability
      • FSA
      • HSA With Employer Contribution
      • Mental Health Benefits
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • On-site/Nearby Childcare
      • Fertility Benefits
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • On-Site Cafeteria
      • Company Outings
      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
    • Financial and Retirement

      • 401(K) With Company Matching
      • Relocation Assistance
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Associate or Rotational Training Program
      • Tuition Reimbursement
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Promote From Within
      • Shadowing Opportunities
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

    Hear directly from employees about what it is like to work at Kohl's.