Manager, CIAS
2 days ago• Menomonee Falls, WI
This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
About the Role
Customer-focused consultant who partners cross-functionally to strengthen brand, product, and customer connections. Leverages insights and analytics to understand customer behavior and develop strategies that increase engagement, expand the customer base, and drive company growth.
What You'll Do
- Drive competitive and customer insights to shape product, marketing, and brand strategies
- Analyze and synthesize customer data and research to uncover customer behavior trends and deliver strategic recommendations
- Inform annual and seasonal marketing strategies by surfacing consumer needs and identifying brand, marketing, and content opportunities
- Provide strategic support to seasonal content teams, ensuring customer insights guide product and marketing decisions
- Supports competitive and customer insights needs to influence product decisions including brand go-gets and product buy insight support
- Build trusted relationships across marketing strategy, category GMs, and cross-functional teams
- Translate high-level strategy into action in partnership with Insights, Analytics, and Marketing teams
- Additional tasks may be assigned
What Skills You Have
Required
- 5+ years relevant experience
- Brings an analytical mindset and is able to quickly translate customer data into actionable insights
- Detail-oriented, strategic thinker with strong analytical skills
- Adept at collaborating across functions and levels to deliver strategic support and uncover growth opportunities
- Proven ability to influence change and drive strategy
- Proven ability to work creatively and analytically in problem-solving environment
- Ideally consulting experience, or experience in influencing executive leadership
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Client-provided location(s): Menomonee Falls, WI
Job ID: kohls-KLHKUSR437246
Employment Type: FULL_TIME
Posted: 2025-09-27T20:06:38
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- HSA
- On-Site Gym
- Pet Insurance
- Short-Term Disability
- FSA
- HSA With Employer Contribution
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Fertility Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
- Company Outings
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Relocation Assistance
- Financial Counseling
Professional Development
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Promote From Within
- Shadowing Opportunities
- Internship Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
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