DC LP Manager

About the Role

As Distribution Center (DC) Loss Prevention Manager, you will lead a team of 10-14 associates and focus on DC operational execution and theft investigation tactics.

What You'll Do

• Reduce shortage through external theft awareness, deterrence and successful resolution
• Provide consistent coaching and recognition to motivate the hourly Loss Prevention team to achieve external productivity goals
• Execute effective shortage awareness and reduction strategies to minimize external theft to achieve assigned inventory goals
• Manage all physical and building security needs
• Identify, investigate and successfully resolve Organized Retail Crime (ORC) cases within an assigned market
• Lead all aspects of internal theft investigations within an assigned market
• Review exception reports, regularly develop productive leads, manage surveillance activities, successfully resolve DA cases
• Oversee case file quality control as the Internal Captain for all stores
• Conduct thorough investigations and internal interviews focused primarily on cash and/or merchandise theft
• Deliver ongoing internal theft training to Loss Prevention associates and build a culture of honesty in all stores through proactive awareness training with store leadership
• Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
• Conduct store visits, inspect Best Practice execution, monitor compliance with approved directives and provide constructive and actionable feedback
• Act as a liaison between Kohl's and law enforcement, professionally representing Kohl's in legal proceedings as needed
• Assist with recruiting, hiring, onboarding and other mandatory training
• Provide consistent coaching and recognition to inspire and motivate the hourly team to achieve all performance goals
• Participate in writing and administering annual reviews and identify performance and behavioral issues
• Additional tasks may be assigned

• 2+ years of retail Loss Prevention experience
• Supervisory experience
• Strong time management, communication and interpersonal skills
• Successful completion of Kohl's internal interview certification process
• Strong communication skills
• Ability to build lasting partnerships across all Logistics and Retail divisions

• Previous project management experience
• Ability to manage a large number of projects at once
• Ability to react quickly to senior-level reporting requests
• Strong organizational skills
• Proficiency in Microsoft Excel

• Experience managing multiple locations