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Tech Lead - Merchant Solutions

AT Koalafi
Koalafi

Tech Lead - Merchant Solutions

Richmond, VA

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we’re transforming the financing experience and joining our team?

What You’ll Do

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As Tech Lead for the Merchant Domain, you will be the point engineer and technical leader for a platform that powers how our merchants engage with Koalafi. This domain is essential to enabling merchant growth and satisfaction through great tools, insights, and operational control.

You will be responsible for building, modernizing, and scaling systems that:

  • Support seamless merchant onboarding
  • Allow merchants to view and manage customer applications
  • Provide reporting dashboards that drive business insights
  • Enable pricing configuration and real-time updates
  • Manage merchant-specific configuration settings
  • Power merchant communications and engagement workflows
  • Help Koalafi teams engage merchants to grow their sales

As the technical owner of this space, you’ll collaborate with Product, Design, Operations, and go-to-market teams to define and deliver the roadmap. You’ll remain hands-on with development while shaping the domain’s architecture and team over time. As the team grows, you’ll also take on people management responsibilities—supporting the growth and development of engineers, providing regular feedback, and helping build a high-performing, engaged team.

About You 

  • 4-year Computer Science or related degree, or equivalent experience
  • 8+ years of professional experience building production systems
  • Deep knowledge in Golang, .NET, and React with TypeScript
  • Experienced in cloud-native architecture using AWS and Kubernetes
  • Have led modernization of legacy systems or greenfield builds for scalability
  • Know how to collaborate with product and design to shape end-to-end solutions
  • Enjoy building long-term technical roadmaps and mentoring others
  • Excited to grow and manage a small team as the domain expands

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement 
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value: 

  • We focus on what’s most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, “How can this be better?”
  • We move fast together
Client-provided location(s): Richmond, VA, USA
Job ID: 5561198004
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • On-Site Gym
    • Mental Health Benefits
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Commuter Benefits Program
    • Happy Hours
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Lunch and Learns
  • Diversity and Inclusion

    • Founder led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Koalafi.