Service Engineer (m/f/d)

Your Mission

• 
  

  Coordinate installation, preventative, and reactive maintenance of KARL STORZ medical devices, including OR1 and telepresence equipment.

  
  


• 
  

  Collaborate with internal engineers, global technical teams, and external contractors to resolve customer issues efficiently.

  
  


• 
  

  Provide technical support and repair services both onsite and in-house, including diagnostics, maintenance, software updates, and remote assistance.

  
  


• 
  

  Ensure compliance with safety standards (AS/NZS3551) and company quality policies (ISO9001).

  
  


• 
  

  Manage spare parts usage, documentation, and reconciliation accurately.

  
  


• 
  

  Prioritise and respond to customer technical inquiries promptly, and communicate clearly at each service stage.

  
  


• 
  

  Estimate service costs for quotations and prepare equipment properly for international repairs when needed.

  
  


• 
  

  Maintain accurate service records in repair databases and uphold data confidentiality and intellectual property protection.

  
  

Your Talents

• Tertiary qualifications in electronics, electrical engineering or biomedical engineering is essential.


• Excellent knowledge of biomedical equipment, including the operation of and use of biomedical test equipment is preferred.


• Strong electronic skills including understanding common circuits and component-level electronic troubleshooting skills.


• The ability to read and understand schematics & the ability to carry out fine electronic and mechanical repairs including complex soldering tasks.


• Technical equipment fault-finding skills is highly regarded.


• An understanding of hardware including modules, power supplies and control signal conventions.


• An understanding of imaging acquisition, common video/audio signal types, hardware and software modules is preferred.


• A solid understanding of operating systems, networking and programming objectives.


•  

 

Your Benefits

• Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)


• Birthday Benefits


• Transport Allowance (if applicable to role)


• Onsite Parking


• Accessibility to Public Transport


• Flexible Work Arrangements


• Wellness Programs and Activities


• Professional Development Opportunities


• Global Exposure & Business Travel Opportunities (if applicable to role)


• All other statutory benefits

Client-provided location(s): Gunnison, CO

Job ID: 14194_1214704601

Employment Type: FULL_TIME

Posted: 2025-08-25T14:42:33