Windows Infrastructure Engineer

Role Purpose: 

At Jumio,  Window Infrastructure engineer plays a key role in designing, implementing, and maintaining the organization's Microsoft-based infrastructure to ensure stability, security, and optimal performance. This includes managing Windows Server environments, Active Directory, Group Policy, and core services such as DNS, DHCP, and file/print services.

The role also encompasses the administration and optimization of virtual environments (e.g., VMware, Hyper-V) and the use of scripting tools (e.g., PowerShell) to automate routine tasks, enhance system efficiency, and support large-scale deployments. The engineer contributes to infrastructure projects, system upgrades, and security initiatives, while ensuring compliance with organizational policies and industry standards. They play a key role in minimizing downtime, supporting business continuity, and improving the overall IT infrastructure

Role Value :

Your role will ensure the reliability, security, and efficiency of Windows-based systems and services. By expertly managing server infrastructure, virtualization platforms, and automation through scripting, this role directly contributes to minimizing downtime, improving operational workflows, and supporting business continuity.

Example Role Responsibilities :

• Install, configure, and maintain Windows Server operating systems and related services
• Manage and administer Active Directory, Group Policy, DNS, DHCP, and other core Windows services
• Monitor system performance, troubleshoot issues, and perform root cause analysis
• Maintain and optimize virtual environments such as VMware or Hyper-V
• Develop and maintain automation scripts using PowerShell or similar scripting languages
• Apply security patches, updates, and configure security settings to protect the infrastructure
• Support backup and disaster recovery processes to ensure data integrity and availability
• Manage and integrate Windows infrastructure with cloud platforms (e.g., Microsoft Azure, AWS)
• Deploy, configure, and monitor cloud-based Windows services and virtual machines
• Assist in cloud migration, hybrid cloud setups, and ongoing cloud resource optimization
• Document system configurations, procedures, and changes accurately
• Provide technical support and guidance to end-users and junior IT staff
• Ensure compliance with IT policies, standards, and regulatory requirements

Relevant Experience and Qualifications :

• 5+ years of hands-on experience managing and supporting enterprise-level Windows Server environments
• Proven experience with Active Directory, Group Policy, DNS, DHCP, and file/print services
• Strong background in virtualization technologies (e.g., VMware, Hyper-V)
• Experience in automating administrative tasks using PowerShell or other scripting tools
• Demonstrated ability to manage and support hybrid or cloud-integrated infrastructures (e.g., Microsoft Azure, AWS)
• Experience with system monitoring, performance tuning, and troubleshooting
• Solid understanding of security best practices, patch management, and access control
• Exposure to backup solutions and disaster recovery planning
• Experience working within ITIL frameworks and change management processes
• Track record of contributing to infrastructure projects, upgrades, and deployments

Key Characteristics and Attitudes :

• Energetic and eager to learn ● Follows SOPs and instructions
• World Class customer service ● Collaborative and collegiate
• Urgency and ownership ● Humble and helpful
• Teachable. Resilient. ● Positive attitude and proactive

@Work :Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumio’s Indian offices