Wholesale Lending Services- Control Manager- Executive Director

Join JPMorgan Chase as an Executive Director within JPMorgan's Wholesale lending Controls ensuring robust controls for the firm's security and success.

As an Executive Director WLS Control Manager within Wholesale Lending Services, you will lead efforts to deliver a strong control environment, ensuring regulatory oversight, conducting risk assessments, and managing key processes and controls. You will collaborate with business partners and control colleagues across the firm to foster a proactive risk and control culture, providing leadership and expertise in operational risk management.

Job responsibilities:

• Foster a proactive risk and control culture by demonstrating an understanding of process, controls, risk level, providing proactive gap identification, and challenging the status quo
• Support business partners to conduct in-depth analysis of key processes, gaps, and heighted risk
• Conduct robust risk assessments to identify risks and key internal controls that mitigate identified risks
• Manage control-related activities including CORE, Risk Events (RED), Issues/Action Plans & testing
• Provide leadership support for the end-to-end execution of CORE, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Ensure business engagement in control-related activities
• Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions
• Act as point of expertise for Operational risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk identification, risk appetite, tolerance, and governance

Required qualifications, capabilities and skills:

• 10+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance
• Advanced knowledge of control and risk management concepts with the ability to design, create and evaluate Control & Operational Risk Evaluations (CORE) in conjunction with business partners.
• Proficient in PowerPoint/Pitch Pro with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
• Experience managing people required; Experience in leadership roles in either business operations or Risk/Controls
• Business knowledge - ability to understand the business, knowledge of regulations surrounding business, and inherent risk profile and use this knowledge to proactively identify risk and design sustainability controls
• Technical Acumen - ability to seek out technical solutions to business problems and drive meaningful, systemic change
• Communication/presentation - exceptional written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Process analysis / design acumen - ability to understand a process and associated risk to inform control design
• Problem solving / Analytical skills - advanced critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions and train others to this level of understanding and actionable results including understanding root cause / identifying control breaks, developing timely and sustainable solutions and analyzing metrics for emerging risk. In addition, Implementation skills such as action plans development to ensure sustainability of controls and overall issue management success, root cause and corrective action identification. An actioned, sustainable, and change management leader. Additionally, the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Chicago, IL, Plano, TX, Newark, DE

Job ID: JPMorgan-210662640

Employment Type: FULL_TIME

Posted: 2025-09-10T19:15:02