Vice President, Vendor and Contract Support Manager - Chase Travel
Yesterday• New York, NY
Norwalk, CTHeathrow, FL
Are you passionate about contract negotiation, relationship building, project management, problem-solving, process oversight, and vendor management? If so, this role is perfect for you.
As a Vendor and Contract Support Manager within Chase Travel, you will act as a liaison between the business, Global Supplier Services, and vendors. Your responsibilities will include overseeing processes and procedures, promoting a strong control environment, driving process improvements, proposing solutions, collaborating with internal teams, gathering business requirements, reviewing vendor proposals, partnering with Global Supplier Services, negotiating and finalizing contracts, and conducting presentations during business meetings. You will be responsible for the day-to-day oversight and operational management of partners/vendors by closely collaborating with internal and external parties.
Job Responsibilities:
- Provide leadership, direction, and coaching to teams while partnering with key stakeholders, including Technology, Finance, and Sourcing.
- Build and manage relationships with internal key contacts, ensuring adherence to vendor management requirements and objectives through data collection, requirements gathering, budget validation, contract negotiations, and execution of vendor processes.
- Serve as a subject-matter expert for all phases of the vendor procurement lifecycle.
- Partner with and influence clients to ensure legal, risk, compliance, and control requirements are satisfied.
- Manage vendor relationships to ensure performance, compliance, and risk mitigation align with business objectives
- Analyze potential contract risks and implement strategies to minimize exposure for the organization
- Produce executive-level communications about programs, including status, risks, issues, and delivery roadmap.
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Required Qualifications, Skills, and Capabilities:
- Bachelor's Degree or equivalent work experience.
- 7+ years of demonstrated experience in software/hardware professional services sourcing, vendor, partner, or relationship management, technology, or product management.
- Strong negotiating skills
- Strong competencies in the use of MS Office packages (e.g., Excel, PowerPoint).
- Excellent multi-tasking and time management skills.
- Strong communication and presentation skills.
- Comfortable interacting with multiple teams and senior management regularly, partnering with internal stakeholders and external vendors. Proven analytical and strategic thinking skills.
Preferred Qualifications, Skills, and Capabilities:
- Experience with third-party risk oversight, sourcing, and vendor management.
- Understanding of banking and departmental procedures, functions, and activities.
- SharePoint experience.
- Familiarity with vendor management tools such as Ariba and Beeline.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Client-provided location(s): New York, NY, Norwalk, CT, Heathrow, FL
Job ID: JPMorgan-210662751
Employment Type: FULL_TIME
Posted: 2025-09-04T19:14:19
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion