You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Job Summary:
- As a Product Manager GBP in our Product Team, you will play a crucial role in enabling the delivery of products in a stable and scalable way.
- You will collaborate with cross-functional teams, build key relationships, and ensure our product continuously delivers value.
- This role provides an opportunity to contribute significantly to our innovation journey and marks a significant step in your career growth.
Job Responsibilities:
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- Assist team in ownership of features and solutions through end-to-end product development lifecycle (ideation, implementation, maintenance, release and support)
- Apply strong product and customer knowledge of feature and ability to help the team drive allocation of highest value delivery requirements
- Possess strong understanding of product needs. Partners with PO/APO and team in the articulation of product through intake/discovery, the translation of initiatives, authoring/writing of epics, user stories, acceptance criteria, prioritization of stories and grooming/maintenance of a healthy backlog
- Facilitate requirements discussions and help PO/APO to document, analyze and translate functional and non-functional requirements from product/customer roadmap into user stories, diagrams, buildable functions/features and other deliverables as needed as an outcome of product strategy (e.g., customer, operational, organizational, etc.)
- Facilitate forums to drive the gathering of additional details, answering business questions and coordinating collaboration with business stakeholders to facilitate decisions
- Contribute actively to meetings and work with product owners, scrum teams, project business sponsors, end-users and others as necessary to perform assignments
- Assist the team as needed to complete stories and with troubleshooting problems and developing recommendations/solutions
- Assist in QA and development of tests and ongoing testing activities, clarifying acceptance criteria and use cases as needed to meet team goals.
- Possess experience in using Agile backlog management tools (JIRA, Confluence)
Required qualifications, capabilities, and skills:
- Minimum 12 years of product management experience
- Bachelor's Degree or equivalent experience
- Must have good understanding of Retail banking product .
- Must be proficient in data analysis, SQL, and data visualization tools, while also possessing problem-solving, and analytical abilities. Attention to accuracy and detail with the ability to seamlessly manage continuously shifting business priorities
- Experience working with globally distributed scrum teams and have Excellent organizational, time and project management skills
- In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.) .
- Outstanding communication, listening, presentation and leadership skills
- Ability to manage backlog and to communicate thru visual models (i.e. PowerPoint, Visio, Confluence etc.)
- Familiarity with Postman for API testing and integration, enabling the analyst to understand and troubleshoot API interactions and data flows.
- Understanding of event based architecture and Apache Kafka for real-time data processing and analytics
- Willing to challenge the status quo, and leverage change to enhance customer satisfaction
Preferred qualifications, capabilities, and skills:
- Prior experience in Data migration from legacy platform to modernized platform
- Core banking domain knowledge and data migration experience is desirable
- Agile/Scrum certifications a plus
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.