Vendor Issues Management & Risk Manager, Senior Associate
Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems.
As a Vendor Issues Management and Risk Manager Senior Associate in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise.
Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations-all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you.
Job responsibilities
- Support Vendor Risk Program leads with early escalation to HR Controls, Workforce Technology, and Workforce Data; ensure timely updates and effective decisions
- Maintain an effective issue tracking process for vendor risks; monitor, summarize concerns, and follow up on actions
- Lead weekly risk review meetings with HR Controls, HR Vendor Management, Workforce Technology, and Workforce Data executives; document decisions and action items
- Partner with stakeholders to clarify risks, decision rationale, and key factors
- Enhance risk review and issue management processes; support change adoption and provide SME guidance on vendor risk review and control topics
- Deliver regular program metrics and HR Operating Committee follow-up updates
- Manage high-visibility vendor risk initiatives and tasks
- Present findings and recommendations to senior management and stakeholders
- Enhance operations to strengthen risk visibility and escalation
- Continuously refine processes using feedback and industry best practices
Required qualifications, capabilities, and skills
- 5+ years of experience in risk management, business controls, vendor management, legal, sourcing, compliance, audit or related roles
- Strong analytical and problem-solving skills with the ability to understand stakeholder pain points, find the root cause of complex problems and provide creative solutions
- Proficient with Excel and PowerPoint and experience with data analysis tools and languages
- Excellent communication and presentation skills with the ability to lead meetings with senior leadership
- Ability to manage multiple global projects and priorities in a fast-paced environment with a proven track record of delivering results
- Ability to build relationships and work with external and internal stakeholders
- Possess a process improvement mindset to create efficiencies
- Excellent time management and prioritization skills to ensure timely updates and follow up on action items
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Preferred qualifications, capabilities, and skills
- Bachelor's degree
- Familiarity with supply chain management
- Experience with information security and cybersecurity
- Familiarity with machine learning techniques and tools
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion