Vehicle Remarketing Brand Manager
Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and Rivian.
The Remarketing Brand Manager is responsible for engaging assigned captive finance partners and dealers on all aspects related to Vehicle Remarketing (VR) including operations, strategy, pricing and customer programs. This individual will be the primary point of contact to execute operational changes, implement new programs and communicate priorities related to Vehicle Remarketing. Given its scope, this position requires effective cross-functional communication and stakeholder management at all levels of Chase Auto. If you are intellectually curious and enjoy working on complex projects spanning across multiple teams, you may be the perfect fit for the remarketing brand management team. This position reports to the Remarketing Brand Management Director. Travel is required ~10-20% of the time.
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Job responsibilities
- Serve as point person for assigned captive finance partners and internal brand teams for all VR & Loyalty related strategies, initiatives, and results
- Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level
- Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics
- Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s)
- Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts
- Update client and Brand teams on operational or lease end updates
- End-to-end ownership of all captive finance partner requests related to Vehicle Remarketing
- Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc.
- Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines
- Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking.
- Effectively communicate partner business priorities and brand updates to internal teams
Required qualifications, capabilities, and skills
- Experience interfacing and communicating with senior levels of client organizations
- Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach
- Ability to translate client expectations into innovative, strategic solutions
- Demonstrated ability to understand high level data and make data driven recommendations or decisions
- Excellent written and verbal communication skills.
- Bachelor's degree
- 5+ years client and/or dealer relationship management or Original Equipment Manufacturer (OEM) experience
Preferred qualifications, capabilities, and skills
- Vehicle Remarketing experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion