Are you detail oriented and enjoy a production-based environment that offers career growth?
As a Transactions Specialist I, in the Coppell/Personalization Print department at JPMorgan Chase, you will be responsible for operating equipment to process statements and credit cards for Chase customers. Global Document Services is the corporation's primary print and card production and distribution unit for JPMorgan Chase. At Chase, you will focus on business results by offering options and finding solutions to help our customers. As a Transactions Specialist I, in the Coppell/Personalization Print department, work is creative, exciting, and different every day.
Job responsibilities:
- Train in all aspects of Embossing and Print Department
- Utilize various types of equipment / machinery as assigned
- Perform thorough quality checks on produced cards and statements to identify and address any errors or inconsistencies
- Identify and resolve complex issues that may arise during production, including equipment malfunctions or data discrepancies
- Complete work in a timely manner to meet our Service Level Agreements
- Promote strong internal controls through proactive identification and communication of issues
- Review production data to identify trends, areas for improvement, and potential risks.
- Ensure adherence to all relevant regulations and internal policies and standard operating procedures regarding card and statements production
Want more jobs like this?
Get jobs in Coppell, TX delivered to your inbox every week.
Required qualifications, skills and capabilities:
- Ability to lift and transport heavy materials (50-70 lbs) and manage 200 lb supplies using industrial carts
- Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols
- Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology
- Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis
- Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery
- Actively participates in maintaining a clean and organized departmental work area to support operational efficiency
- Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings, holidays, and weekends. Specific schedule information will be provided by the Recruiter.
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.