Transaction Specialist I - Plastic Personalization

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist I in Plastic Personalization, you will be responsible for running machines to process credit cards for our customers. Each day, you will clean out your machines, prepare your area, stack trays of cards onto carts, check the quality of the products as they are running, and balance each job as they are completed. Personalization operators must have the ability to multi-task, move at a fast pace, and be very detail oriented.

Job responsibilities:

• Lift 40-70 lbs and deliver 200 lbs supplies utilizing industrial pull/push carts.
• Work overtime as production demands.
• Stand and walk for an 8-to-10-hour shift.
• Maintain quality and productivity standards.
• Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
• Collaborate as a team-oriented member with solid interpersonal skills.
• Foster daily positive internal and external interactions, building upon team-driven success.
• Prioritize assigned work daily based on client Service Level Agreements.
• Participate in and maintain departmental work area maintenance (5S).

Required qualifications, skills and capabilities:

• Detail-oriented
• Good oral and written communication skills
• Production environment, focus on meeting deadlines
• Basic computer skills and knowledge of Microsoft applications
• Alpha/Numeric data entry and typing skills - with excellent accuracy
• Must be a team player and maintain a positive attitude

Work Schedule(s):

2nd shift Sunday to Thursday 1:00 pm to 9:30 pm

10% shift differential

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Client-provided location(s): Worthington, OH

Job ID: JPMorgan-210659373

Employment Type: FULL_TIME

Posted: 2025-09-06T19:10:44