Lead and drive strategic change management projects to meet evolving business needs across multiple lines of business.
The primary responsibility of an organizational change manager is to develop and implement change management strategies and plans that maximize employee adoption and usage of required changes. The change manager's goal is to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes.
Job Responsibilities:
- Provide end to end management of multiple large-scale projects across ECCO Applications - manage scope, business benefits, project plans, timelines, identify & resolve issues, risks, dependencies and generate MIS.
- Provide strategic vision and guidance to drive project agenda to meet business needs.
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Manage client relationships to deliver consistent, excellent client experience.
- Ensure effective internal communications among all the work steams and stakeholders, ensuring all are engaged.
- Manage forums for project updates and manage project scorecards. Partner with business leads to compile business requirements and provide leadership to drive delivery.
- Develop operating models; this includes assessing operating model considerations and documenting flows and touch-points.
- Create training material and manage training sessions for users.
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Required qualifications, capabilities, and skills:
- Bachelor's /Masters degree in Finance and/or Technology
- 7 - 10 years change management / business analysis experience. End-to-end project management experience working with technology, including scoping, business case development, implementation, and change management.
- Strong understanding of different development methodologies (e.g., Agile, SCRUM, Waterfall)
- Excellent communication and presentations skills. Strong organizational skills, including the ability to prioritize, and manage multiple activities; detail oriented.
- Ability to analyze and resolve project-related risks/issues and follow through with set objectives.
- Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint
Preferred qualifications, capabilities, and skills:
- Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.
- Ability to operate with an ownership mindset.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.