Join a team where precision meets innovation. We value your ability to navigate complex systems and enhance process efficiency. Be part of a collaborative environment that fosters growth and excellence.
Job Summary
As a Trade Support Analyst within the Trade Operations team, you will ensure accurate processing in line with SOPs. You will identify and escalate errors, responding to queries with audit-focused precision. Your role will involve navigating systems efficiently and implementing process improvements
Job Responsibilities
- Process accurately in line with SOPs.
- Identify and escalate errors/exceptions.
- Respond to routine queries/complaints.
- Focus on audit in all activities.
- Comply with firm's policies & SOPs.
- Navigate systems quickly and accurately.
- Identify and implement process efficiencies.
- Communicate effectively with stakeholders.
- Exhibit thorough knowledge of SOPs.
- Perform work within productivity standards.
- Exercise judgment and confidentiality.
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Required qualifications, capabilities, and skills
- Demonstrate good academic record.
- Exhibit proficiency in Microsoft Office.
- Communicate effectively orally and in writing.
- Work under pressure in deadline-driven environments.
- Grasp concepts and procedures quickly.
- Work independently with problem-solving skills.
- Manage time effectively with attention to detail
Preferred qualifications, capabilities, and skills
- Analyze situations and resolve complex issues.
- Demonstrate strong analytical skills.
- Exhibit effective time management.
- Communicate effectively with stakeholders.
- Navigate systems efficiently.
- Implement process improvements.
- Work collaboratively in a team environment
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.