Trade Support Analyst
Join our team to elevate client experience, strengthen controls, and drive continuous improvement across complex, high‑volume operations.
As a Collateral Services Operations Analyst within the Collateral Services Operations, you manage end‑to‑end collateral and escrow processes supporting clients' derivatives exposures and the terms of their International Swaps and Derivatives Association agreements and Credit Support Annexes. You liaise directly with counterparties to agree daily margin calls and collateral movements while upholding rigorous risk and control standards. You partner closely with middle office and client implementation teams to deliver a best‑in‑class client experience and seamless onboarding. You continuously improve processes and reporting to reduce risk and strengthen controls across daily operations.
Job Responsibilities:
- Manage international securities and escrow collateral processes aligned to International Swaps and Derivatives Association agreements and Credit Support Annexes.
- Agree, instruct, and reconcile daily margin calls and collateral movements with market counterparties.
- Maintain a strong risk and control environment; document workflows and task lists; implement approved controls to minimize financial risk.
- Escalate issues promptly, drive cross‑party resolution, and update procedures to prevent recurrence.
- Partner with Risk Management to identify, assess, and remediate potential risks.
- Execute daily specialist checklists and ensure timely sign‑offs and completion.
- Coordinate with middle office on client satisfaction and with client implementation teams on onboarding activities.
- Ensure all work is actioned, accounted for, and compliant with control procedures; escalate when necessary.
- Analyze and improve processes to enhance efficiency and control effectiveness.
- Track and report key performance indicators and management information; analyze volume trends and errors and recommend solutions.
Required Qualifications, Capabilities, and Skills:
- Minimum 5years of experience in securities operations such as securities lending, settlements, trade support, or middle office.
- Proven experience in collateral management for derivatives, including International Swaps and Derivatives Association and Credit Support Annex processes.
- Strong knowledge of global financial markets.
- Proficiency with Microsoft Excel.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion