Trade Lifecycle Associate I

Join our Broker-Dealer Servicing team and play a key role in ensuring flawless transaction processing and regulatory compliance. Be at the heart of capital markets operations, collaborating with internal and external stakeholders while driving process improvements and team development. Unlock your potential in a dynamic environment that values accuracy, control, and continuous learning.

As a Broker-Dealer Servicing Operations Specialist within our team, you will manage end-to-end transaction processing, reconciliation, and regulatory reporting (FED, FINRA, SEC). You will ensure best-in-class execution, maintain process controls, and drive continuous improvement. You will collaborate with agents, clients, senior management, and relationship managers, while supporting team development and maintaining high standards of accuracy and compliance.

Job responsibilities

• Execute daily transaction processing, reconciliation, and regulatory reporting in line with SOPs.
• Publish periodic metrics, track deviations, and follow up on ageing items.
• Maintain end-to-end process responsibility, including end-of-day and critical intra-day reports.
• Escalate errors and exceptions promptly upon identification.
• Respond to routine queries and complaints, ensuring completeness and accuracy.
• Ensure audit focus in all business-as-usual activities.
• Comply with firm policies and standard operating procedures.
• Navigate systems proficiently and accurately.
• Identify and implement process efficiency opportunities in a controlled manner.
• Communicate effectively with key stakeholders.
• Maintain thorough knowledge of SOPs and related checkpoints.

Required qualifications, capabilities, and skills

• Minimum five years of experience in capital markets.
• Ability to work under pressure and make accurate decisions in stressful situations.
• Proven ability to lead, manage, and motivate teams.
• Strong client focus and customer service skills.
• Excellent time management and organizational skills.
• Control-oriented and proactive approach.
• Quick learner with the ability to grasp concepts and procedures rapidly.
• High attention to detail and analytical skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Access).
• Strong oral and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Experience in securities operations is an advantage.
• Experience in team management and driving team morale.
• Experience partnering with local OCM teams for QA tests, MIS, and audits.
• Ability to review and improve productivity benchmarks.
• Experience collaborating with managers to ensure complete business control.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210671131

Employment Type: FULL_TIME

Posted: 2025-10-01T19:09:30