Testing Associate I

The Cross Product Change Services (CPCS) Team, part of the CIB-Securities Services Operations Transformation group, provides a range of change services to both internal and external clients. These services include user acceptance testing , business analysis, minimum viable product assessment, defining and implementing reference data strategies, process evaluation and re-engineering, automation, implementation support, and test strategy and execution. With a team of over 130 employees, CPCS operates across 10 global locations.

As a Testing associate I for theSecurities Services LOB; in a cross business, cross functional project based environment. Flexibility to provide Testing experience on other LOB's and support transformational Global initiatives within Cross Product Change Services. The successful candidate would also be expected to support the strategic roll out of an automated testing solution.

Job responsibilities

• Perform manual and automated testing using tools such as Java, Cucumber, Selenium, API, Rest Assured, and QTest.
• Exhibit strong organizational skills to manage and oversee critical testing tasks accurately within tight deadlines.
• Demonstrate expertise in Agile project delivery and adaptability to evolving methodologies.
• Work independently with minimal supervision on day-to-day activities.
• Document and execute test scenarios, including writing test scripts using Business Driven Development.
• Record and document testing results in JIRA.
• Utilize test automation tools for efficient and timely end-to-end test execution; prior experience with automated testing is required.
• Partner closely with Operations, Product, and Technology teams.
• Identify opportunities to accelerate and enhance testing processes, sharing recommendations with team members for validation.
• Monitor and report testing defects, and manage the re-testing process.
• Validate and present test results for internal sign-off, and actively participate in cross-team initiatives to improve efficiency and ensure high-quality delivery.

Required qualifications, capabilities, and skills

• Demonstrate extensive experience in functional and regression testing, particularly within the financial services industry, with a preference for global custody business.
• Exhibit proficiency in both functional and regression testing, including defining requirements, documenting user stories, and executing test scripts.
• Apply strong problem-solving skills to scope and address complex issues efficiently.
• Possess expertise in Agile project delivery methodology and adapt readily to evolving methodologies.
• Utilize test automation tools for efficient end-to-end test execution.
• Develop and analyze data-driven reports to support program reporting.
• Communicate effectively by providing clear updates to team members, colleagues, senior leads, executives, and clients.
• Conduct and contribute to program updates, project meetings, and team meetings, with the ability to deputize for the Test Manager when necessary.
• Manage multiple projects, lead teams, and meet stakeholder expectations.
• Build and maintain strong collaborative relationships across various business lines and global locations.
• Demonstrate proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred qualifications, capabilities, and skills

• Bachelor's degree with relevant professional experience.
• Possess a qualification in project or Agile methodology.
• Demonstrate effective change management skills and adapt to dynamic environments.
• Utilize data visualization and user tools such as Tableau, Alteryx, QlikView, and Xceptor.

Please note that this position does not offer employer sponsorship.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Tampa, FL

Job ID: JPMorgan-210676365

Employment Type: FULL_TIME

Posted: 2025-10-15T19:17:41