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Tech Risk and Controls Lead - Operational Risk Manager

AT JPMorgan Chase
JPMorgan Chase

Tech Risk and Controls Lead - Operational Risk Manager

Houston, TX

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead in Enterprise Technology, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

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Job responsibilities

  • Ensure accountability for risk & control governance in Product Lines to better manage, defend & drive the product lifecycle
  • Ensure product line risks and control gaps are acknowledged, registered and correctly treated (risk assess and approve findings/treatments, breaks, uplift programs, CORE items)
  • Provide oversight of process management, risk assessment structure for Technology Product Line
  • Owns effective product line interactions with CTC Assurance, Audit, Compliance, and CCOR
  • Owns proactive product line control reviews & to develop/enhance increased risk telemetry for all risk management personas
  • Provides line of sight of emerging technologies and view into how fit into current risk posture and control framework of CTO
  • Coordinate and monitor issue management to ensure timely and sustainable remediation and provide thematic analysis to identify trends
  • Proactively monitoring CORE Key Risk Indicators to identify non-compliance and assist in remediation with compensating controls to address security, risk and control gaps
  • Collaborate with team members and stakeholders on firm-mandated, product line, horizontal, and regional audits

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
  • Strong written and verbal communication skills with ability to effectively communicate and present security risk concepts with business and technology partners
  • Strong personal leadership, collaboration, bias for action and experience working within fast paced, complex and high performing Digital/Agile/Scaled Agile teams
  • Strong analytical skills including solving and communicating complex problems, data analytics, measurement and reporting needed to drive continuous improvement
  • Experience working in regulated industries, in particular leveraging technology standards, frameworks, compliance, and industry recognized best practice / standards (e.g. NIST, ISO, PCI, SOC)
  • Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
  • Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
  • Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

  • CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): Houston, TX, USA; Tampa, FL, USA
Job ID: JPMorgan-210644005
Employment Type: Full Time