Tech Risk and Controls Lead - Business Continuity Management (BCM)

The Business Continuity Management (BCM) Lead will play a critical role in ensuring the resiliency and continuity of business operations across the organization. This position involves strategic planning and execution for both Business Resiliency (BR) and Technology Resiliency (TR), requiring collaboration with key stakeholders, various Lines of Business (LOBs), and essential Technology teams such as Cybersecurity Technology Controls (CTC), and Employee Platforms (EP).

As a Technology Risk and Controls Lead within the Infrastructure Platforms Technology team, you will be a key leader with collaboration on our resiliency strategy. Your role will involve being a key point of contact for the resiliency team on multiple workstreams of the firmwide resiliency program. You will be instrumental in promoting the continuous improvement of our Resiliency Operating Framework, ensuring it aligns with our firmwide and regulatory obligations.

Job responsibilities

• Develop and execute a comprehensive Business Continuity Management framework that addresses both Business Resiliency and Technology Resiliency.
• Lead the planning and execution of resiliency exercises, including tabletop simulations, technology failover tests, and cyber recovery (repave) tests to validate BCM plans.
• Collaborate with key stakeholders across the organization, including Lines of Business, Technology teams, Application Owners, Product Owners, Engineers, and Software Reliability Engineers to ensure alignment and integration of BCM strategies.
• Identify and drive automation opportunities within the governance model, leveraging modern tools and technologies (Python) to enhance efficiency.
• Monitor and assess the organization's risk landscape, providing insights and recommendations to mitigate potential impacts on business operations.
• Ensure compliance with industry standards and regulatory requirements related to business continuity and disaster recovery.
• Advocate for continuous improvement in BCM practices, identifying opportunities for enhancement and innovation.
• Maintain flexibility to work during weekends and public holidays, as resiliency events may be scheduled outside of regular business hours.
• Represent stakeholder interests to enhance the resiliency program and identify areas for improvement.

• 5+ years of extensive experience focusing on resiliency, program management, or controls.
• Minimum of 5 years of experience in business continuity, risk management, technology roles, or a related discipline.
• Strong understanding of Business Continuity Management principles and practices.
• Proficient knowledge in core infrastructure technologies and experience with cloud provider products and services.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to lead discussions with cross-functional teams at multiple levels.
• Ability to manage multiple programs, projects and priorities simultaneously.
• Strong risk and controls mindset.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proven track record of leading BCM initiatives and driving organizational resiliency.
• Demonstrated success in leading teams or functions with a focus on metrics and quality.

• Proficiency in modern skills such as Data Science, Automation, Cloud, and Python.
• Business continuity certifications (e.g., Certified Business Continuity Professional, CBCP).
• Experience with automation tools and technologies.
• Familiarity with chaos engineering principles.
• Background in production support, engineering, or infrastructure.
• Familiarity with the Cyber Threat Landscape.