Tech Risk and Controls Director

Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.

As a Tech Risk & Controls Director in Cyber, Tech Controls you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, Controls, or Operations you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and Operational Leads, to develop and maintain a comprehensive view of the Technology Governance, Risk and Control ("GRC") organizations and its impact on the business. Your ability to make calculated decisions, manage matrixed teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

Job responsibilities

• Develop and execute operational strategies, standards, and processes to identify, assess, and mitigate technology risks. Drive strategic projects that strengthen the firm's technology risk management capabilities.
• Create comprehensive execution frameworks for multiple GRC organizations, ensuring alignment with firm-wide policies and standards. Define process inventories, operating models, governance mechanisms, financial management practices, and key performance indicators (KPIs) to support organizational maturity.
• Oversee all operational improvement efforts, proactively identifying risks and addressing process and operating model nuances. Develop performance reporting requirements and track action plans for each organization. Advise stakeholders on progress, risks, and obstacles to ensure successful project delivery.
• Establish and maintain strong partnerships with cross-functional team leads, regulators, and auditors. Ensure ongoing compliance with legal, regulatory, and industry standards through effective collaboration and communication.
• Manage reporting and governance of controls, policies, issue management, and performance metrics. Provide senior leadership with actionable insights into control effectiveness and support governance initiatives.
• Oversee financial management across GRC organizations, including FTE/FTC and T&E budgets. Contribute to organizational structure planning, hiring strategies, and location decisions to support business objectives.

Required qualifications, capabilities, and skills

• Formal training or certification in security concepts, with at least 5 years of hands-on experience in the field.
• Strong background in Operations, Business Control Management, or Program Management, with a proven track record of driving results.
• Demonstrated expertise in operational risk management, including complex planning, executive-level communications, and KPI development.
• Ability to identify and define tooling requirements to enhance operating models, with experience collaborating with product development teams.
• Proven leadership in managing large teams and cross-functional projects, influencing executive-level strategic decisions, and effectively communicating technology insights to senior business leaders.

Preferred qualifications, capabilities, and skills

• CISSP, CISA, CRISC or similar certifications.
• Exposure to Technology organizations.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): Jersey City, NJ

Job ID: JPMorgan-210671459

Employment Type: FULL_TIME

Posted: 2025-09-30T19:40:35